My account is "blocked"?

  • 3
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

The other week I was on IMDb, as I tend to be almost daily, and then as I went to another page I was logged out.  I could not log back in again and when I try to get password reminder it say it had been blocked?

Why would that happen?  I use IMDB to rate films and TV shows for my own sake so I know later if I may want to watch them again (or not) -- I don't post on the boards even, so why would that happen?  It makes no sense.

I have sent in a message via their form, last week, but nothing so far, not even confirmation that they have received anything.  It is frustrating, I have been with IMDb since 2006 and never done anything wrong.
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
  • frustrated

Posted 6 years ago

  • 3
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
Anything?  Anyone?  This makes no sense, someone please help.
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6429 Reply Likes
Other users probably cannot help you. Staff doesn't discuss accounts or account status here. They, on the main page of this forum, ask us to contact them directly via the Help Desk. As you've already done so, there's not much else to be done here. You'll likely just have to wait for them to get to you.
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
All right, thank you for the reply, bluesman.  (:

It is just frustrating and confusing to not hear anything for so long, all this just came out of the blue.  ):

(Especially since all I can do is use the default form as I can't log in to use the help desk)
(Edited)
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
And a reply, via email.  Standard form letter, blurbing about posting guidelines.  Too bad I never posted anything on any message board, yet this would suggest I was blocked because of that?

The only thing of use was "blocked accounts can't be undone", so, well, that's it then, no reason and no explanation.   Wow.  I guess whoever blocked me came to work having a bad day, what else could it be?

I am really disappointed in you, IMDb.  Just wow.
Photo of Vali Filip

Vali Filip

  • 2 Posts
  • 3 Reply Likes
Hello there.

I found this board after searching Google. I wanted to log into my IMDB account today, and was surprised to see that my account was blocked. Like you, I never wrote messages/reviews. I just rated movies that I watched, and browsed. Simple stuff. Never got into a fight/flame with anyone.

Don't really know how to react to this...
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
Sorry to hear you too have fallen victim to their ways, it sucks.  No warning and no chance to even learn why.  I've turned elsewhere for my film and TV show information, since I evidently don't even deserve an explanation or a chance to contest whatever it was.  I sure can't recommend that place to anyone now.
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6429 Reply Likes
Just a wild guess, but accounts authenticated with the same ID all getblocked if one gets blocked. So, if you have multiple accounts, or if you used the same cell phone or cc number as someone else, and they got reported for being abusive, all connected accounts get blocked. It could happen that a recycled cell phone number, with the previous owner being blocked, could result in a subsequent owner being blocked. As I say, just a guess.
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
I had just one account, since 2006, and know for a fact I didn't/don't share any cell phone number or CC with anyone.  My guess would be I got blocked instead of someone else, a typo, someone having a bad day, or whatever.  I will never know beyond that fact that a block isn't reversible.  Great system there, really great.
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6429 Reply Likes
Figured it was a glitch or error....I'd never heard of that before...hang in there, SL....probably the same error...

Maybe give a link to your profile so staff here can expedite.
(Edited)
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
I hope you're right, bluesman.  I mean, I was browsing IMDb,  tried to rate a recently viewed film and then, poof, logged out and unable to log in?  Makes no sense to me.
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
Well, three months later, on a whim I try logging in, haven't been there since.

And now I can log in.  Not a word from anyone or anything, but as long as I got my rating history I suppose I should be happy.

Dang it, though, bizarre stuff.  |:  Maybe someone figured out they made a mistake and silently fixed it.  d:  Just wish they'd told me.  Oh well.
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6429 Reply Likes
Wow. Glad to hear it's working. Very odd, though. Hope it keeps working now! Good luck!
Photo of SL

SL

  • 14 Posts
  • 1 Reply Like
Yeah, I'm wary, ha!  Thanks, hopefully it'll indeed keep on working now.  (:

This conversation is no longer open for comments or replies.