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My profile has been combined with an actress in error. I need to separate the pages immediately, as I am now credited with two projects that I was never involved in (one of which is detrimental to my profile - it contains inappropriate content). How do I separate my credits from this other actress?
I am able to provide a spotlight link to prove the credits I have been involved in?
I am able to provide a spotlight link to prove the credits I have been involved in?
Posted 7 years ago
bluesmanSF, Champion
Emperor, Champion
Emperor, Champion
Giancarlo Cairella, Official Rep
Ms. Joseph-McDermott:
Please be aware that we did receive your helpdesk request but were unable to reply because you deleted your account. Our helpdesk requires users do log in to access their correspondence
I'll summarize our response here.
1) Our editors are aware of the problem, which was triggered by your request to change your professional name to "Jessica June". Since there was already a Jessica June listed on the site, this caused the two filmographies to be merged (please be aware that the fact that this would happen was highlighted by a warning on your screen when you submitted the name correction).
2) Our editors are in the process of undoing this. I would recommend you stop submitting further changes because they are likely to conflict and interfere with our own updates
3) It will take at least an additional week for changes to be reflected on the site, since a new name page needs to be re-created.
Thank you for your patience.
Please be aware that we did receive your helpdesk request but were unable to reply because you deleted your account. Our helpdesk requires users do log in to access their correspondence
I'll summarize our response here.
1) Our editors are aware of the problem, which was triggered by your request to change your professional name to "Jessica June". Since there was already a Jessica June listed on the site, this caused the two filmographies to be merged (please be aware that the fact that this would happen was highlighted by a warning on your screen when you submitted the name correction).
2) Our editors are in the process of undoing this. I would recommend you stop submitting further changes because they are likely to conflict and interfere with our own updates
3) It will take at least an additional week for changes to be reflected on the site, since a new name page needs to be re-created.
Thank you for your patience.
bluesmanSF, Champion
Wow. Thanks for the fix, Giancarlo!
Dear Giancarlo,
Thank you so much for your prompt reply. I will stop submitting further changes, as you request. My apologies for this. I had seen no change, so I became quite frustrated and thought to keep submitting until I had some sort of response...As I mentioned earlier as part of my submitted 'changes' - this mistake has led to further complications in acquiring new representation (due to the nature of the '20 year old virgin' credit).
I deleted my account after waiting a month for a response. Although this didn't solve my predicament, as can be seen.
I will do as you say though, and have patience! I appreciate the contact Giancarlo.
And I really thank you for your time.
Jess
Thank you so much for your prompt reply. I will stop submitting further changes, as you request. My apologies for this. I had seen no change, so I became quite frustrated and thought to keep submitting until I had some sort of response...As I mentioned earlier as part of my submitted 'changes' - this mistake has led to further complications in acquiring new representation (due to the nature of the '20 year old virgin' credit).
I deleted my account after waiting a month for a response. Although this didn't solve my predicament, as can be seen.
I will do as you say though, and have patience! I appreciate the contact Giancarlo.
And I really thank you for your time.
Jess
Emperor, Champion
Yes, I'm afraid submitting data to IMDB requires patience - being impatient can, unfortunately, make the whole thing take longer. Ah well, it is sorted now. If you have any other problems, you know where we are.
Tis a life lesson, indeed!
Thank you all for your time, and thoughtful advice. It is very much appreciated!!
Jess
Thank you all for your time, and thoughtful advice. It is very much appreciated!!
Jess
bluesmanSF, Champion
You're welcome...it all gets ironed out eventually!
DavidAH_Ca, Champion
Yes, Jessica June (II) has now been created. However, it won't show up in the normal search until a credit is added to it.
Since the other person was the first one to be listed as Jessica June, she well be listed as (I) and you as (II).
The credits should move over in the next few days. Note that a credit may 'disappear' (be removed from the current one but not show on yours) for a while during the moves. Don't worry if this happens; it is quite common.
The name page needs to be created before anything is moved, as the credits are like a bridge that needs to be attached at both ends - the Name and the Title.
Since the other person was the first one to be listed as Jessica June, she well be listed as (I) and you as (II).
The credits should move over in the next few days. Note that a credit may 'disappear' (be removed from the current one but not show on yours) for a while during the moves. Don't worry if this happens; it is quite common.
The name page needs to be created before anything is moved, as the credits are like a bridge that needs to be attached at both ends - the Name and the Title.
Thank you so much for your reply David.
Can I ask why I am listed as Jessica June (II)? Obviously, I understand that there is another Jessica June (I) listed.
If I were to request the title Jessica June (no numeral, or the I), would this be possible? ie. would I need to sign up to imdb pro for this?
Also, how will I link my account to Jessica June (II) now?
Apologies if these are daft questions.
Thank you so much for your time.
Jess
Can I ask why I am listed as Jessica June (II)? Obviously, I understand that there is another Jessica June (I) listed.
If I were to request the title Jessica June (no numeral, or the I), would this be possible? ie. would I need to sign up to imdb pro for this?
Also, how will I link my account to Jessica June (II) now?
Apologies if these are daft questions.
Thank you so much for your time.
Jess
bluesmanSF, Champion
See David's second paragraph above. The first to be listed becomes (I), second one (II), etc.
Pro would not change that. The is, however, no significance to the numerals other than making names unique to keep credits together. So, it really should make no difference to you.
Pro would not change that. The is, however, no significance to the numerals other than making names unique to keep credits together. So, it really should make no difference to you.
DavidAH_Ca, Champion
As I stated in the previous post, the first person to use the name on IMDb is given (I), the next one (II) and so on.
The Roman Numeral is there only to distinguish one person from another; it says nothing about their fame, the quality of their work or anything else. IMDb assigns them in order of the arrival in the database, partly so there won't be any argument over who 'should' be (I).
Once there is more than one person with the same name, every one of them will have a Roman numeral. The only way to get the name with no Numeral is to persuade Jessica June (I) to change her name and hope that nobody else uses Jessica June as their primary name.
There is no change in the way you submit information: you simply use the complete IMDb name. Where before you would have used Jessica June you just enter Jessica June (II) or in the update forms in the internal format June, Jessica (II).
Don't worry about being (II). If you check the name Emma Watson you will find that the one who played Hermione Grainger in the Harry Potter movies is actually Emma Watson (II)
The Roman Numeral is there only to distinguish one person from another; it says nothing about their fame, the quality of their work or anything else. IMDb assigns them in order of the arrival in the database, partly so there won't be any argument over who 'should' be (I).
Once there is more than one person with the same name, every one of them will have a Roman numeral. The only way to get the name with no Numeral is to persuade Jessica June (I) to change her name and hope that nobody else uses Jessica June as their primary name.
There is no change in the way you submit information: you simply use the complete IMDb name. Where before you would have used Jessica June you just enter Jessica June (II) or in the update forms in the internal format June, Jessica (II).
Don't worry about being (II). If you check the name Emma Watson you will find that the one who played Hermione Grainger in the Harry Potter movies is actually Emma Watson (II)
