My Staff has been deleted?!

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  • Updated 6 years ago
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Recently my staff was somehow deleted from my business page and now all of my clients are listed as unrepresented in my management group.  I have tried several times to re-add my staff through the edit option, but they have yet to reappear. I NEED my clients to be attached to our name.  How do we fix this?
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Garland Hunt Jr.

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Posted 6 years ago

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Michelle, Official Rep

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Hi Garland -

Can you post your most recent submission reference numbers here for our staff to take a look?
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Garland Hunt Jr.

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I am having a hard time finding that.  The problem is our clients and my staff appear on our company page, however, when I go to my personal imdbpro page and I click the clients tab-none of them are listed.  The same for my business partner.Garland
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DavidAH_Ca, Champion

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The submission reference number is found by going to your Update History page. The left-most column (Reference) is the number.

It is also listed in the Receipt email that is sent to you when you submit an update request form.

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Garland Hunt Jr.

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Most recent reference number:140306-204123-184000 

My staff is now on our page, however, the clients are still not attached to my staffs personal page. Is there a way to assign the clients to a specific staff member?
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Michelle, Official Rep

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Looking at your company page, the clients are listed under the company, but there is no Representative listing, see:



You will need to update this page and add yourself as the Agent for your clients,   Once this update has processed your clients will then automatically be listed on your page.  Hope this helps!
(Edited)

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