Need help with "Unable to verify" plotline

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I'm a screenwriter and entered some new titles with other info for some unproduced scripts. All are approved except the plot for one was declined: "ReasonUnable to verify.

Your contribution has been declined.We have been unable to verify your contribution. Unfortunately we were unable to accept your submission as we were unable to verify the information provided." I don't see the reason and don't know how to fix it. Help! 


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Jeanne Dukes

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Posted 1 month ago

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Ed Jones (XLIX)

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Try resubmitting it. It may just go through the second time. The rejection may have been simple human error.
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Jeanne Dukes

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Okay, so how do you resubmit? Start over? 
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Ed Jones (XLIX)

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Just make a new submission for the Plotline by itself to the respective title.
(Edited)
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Jeanne Dukes

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It hasn't gone live yet so there is not an actual IMDb page. It does say "approved for publication" though. Does that mean the page will post, but the plotline will be missing because that one item was declined? Then I can submit a new plotline?  
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Ed Jones (XLIX)

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Yes, wait till it is live.
(Edited)
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Ed Jones (XLIX)

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You could also post the 18 digit contribution # here and an employee may review it and approve it without a resubmit.
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Jeanne Dukes

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Will try that, Ed. Thank you so much for your help. 
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Jeanne Dukes

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IMDb, could you please check this and see if the plotline can be verified? #190619-004325-826000
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Michelle, Official Rep

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Hi Jeanne -

I have now approved the Plot Outline for you, it should be listed live on the title page shortly.  Cheers!
(Edited)
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Ed Jones (XLIX)

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Thank you
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Jeanne Dukes

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Thanks so much, Michelle!