Need to speak to someone at imdb

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I need to speak with someone at imdb
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Rosalind Jackson

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Posted 2 years ago

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GMJ, Champion

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IMDb does not have customer service by phone. Contact IMDb in private by going to the IMDb Help Center page link below. Click the appropriate buttons on the form and provide as much information as possible for the official IMDb rep to review and respond.

IMDb Contact Us
Expect a response from IMDb in your e-mail account within 24-48 hours.
I hope this helps.



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Rosalind Jackson

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I subscrible to a movie on my xfinity cable and i subscrible to your network for a free 7 days i want to unsubscrible
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Rosalind Jackson

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Again I subscrible to a 7 days free on my xfinity cable tv but on your network I want to unsubscrible can you rely back to me
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GMJ, Champion

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Rosalind,

Without any other information, I suspect you may be confusing IMDb, which is a database providing information about movies and television, with Amazon Prime. Though IMDb is owned by Amazon, the database site is not a streaming service.

You should probably contact your cable system for assistance. I don't believe an IMDb representative can help on this matter. 
(Edited)
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Patrick Warren

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I never agreed to this membership. Thought it was 30 day free tryout. Please cancel immediately and credit back $149 back to. Credit card
Thanks
Pat
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GMJ, Champion

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Patrick,

Please click the FAQ link page below on canceling an IMDbPro membership.

IMDB Help Center Page:
How do I cancel my IMDbPro membership?
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Claire, Official Rep

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Hi Pat,

Please reference our new conversation here: Cancel IMDbPro

Thanks!
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Claire, Official Rep

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Hi Rosalind,

As GMJ mentioned above, we are unable to offer phone support at this time. I'm sorry for any inconvenience this may cause.

Your reply above referenced a subscription via "Xfinity Cable" and a 7-day free trial; please know that IMDbPro memberships can only be created via the IMDbPro website, and we currently only offer a 30-day free trial. It sounds like you may not have registered for an IMDbPro membership based on your description.

However, if you believe you have registered for a free trial of IMDbPro and need further assistance cancelling, please use our Contact Us page to reach out to us directly and we'd be happy to help.

Thanks!

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