New HelpDesk Message notification icons on the Nav bar

  • 10
  • Announcement
  • Updated 5 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old thread

We launched a new and improved user experience for IMDb HelpDesk message notification on Logged-in users will now see the notification in the Navigation menu at the top of the page across the site. Previously this notification was only available on the IMDb landing page (

The notification (Mail icon) will be displayed as long as you have unread messages. If you hover over the icon, there will be dropdown in which you can see the number of unread HelpDesk messages. Please see example below.

Photo of Michelle

Michelle, Official Rep

  • 12829 Posts
  • 9844 Reply Likes

Posted 5 years ago

  • 10
Photo of Bilal


  • 62 Posts
  • 34 Reply Likes
Hello Michelle,

This is not that good enough change for IMDb. I've been saying for you to change and complete design some of the sections of the title pages, but you have done nothing so far.

Would you please tell me why IMDb still has sections of the site that display an older design format. When we click Box Office/Business, User Ratings, User Reviews, Synopsis, Parent Guides...etc of any title, we still see an older design format. If you please change and complete your design, we will appreciate it. Please.

User Ratings:

User Reviews:
Photo of DavidAH_Ca

DavidAH_Ca, Champion

  • 3261 Posts
  • 2917 Reply Likes
There are a lot of Users who much prefer the older page design, who find it clearer and easier to navigate than the new version.

In fact, due to the complaints, they maintain 2 extra versions of the main Title page: /combined and /reference both of which use the 'old' design.
Photo of Bilal


  • 62 Posts
  • 34 Reply Likes
I don't care if a lot of users much prefer the older page design. I don't wanna see an older design format on the title pages. They almost renewed every sections for it but they haven't completed designing it yet. They should complete and design the rest of the sections which are an older.

If someone wants to use an older page design, they can manage from Site Preferences. It's very nonsense when IMDb made a change and new design for title page after not finishing design the sections.

IMDb should complete their tasks/duties for the title pages to be a new design format completely.
Photo of Joe O'Hara

Joe O'Hara

  • 1 Post
  • 0 Reply Likes
Rebecca Staab played the role of Nicole in  Substitute 3 but it is not listed as being a in that movie in IMDb nor Wikipedia. Why?
Photo of ljdoncel

ljdoncel, Champion

  • 833 Posts
  • 1759 Reply Likes


This conversation is no longer open for comments or replies.