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We launched a new and improved user experience for IMDb HelpDesk message notification on www.imdb.com. Logged-in users will now see the notification in the Navigation menu at the top of the page across the site. Previously this notification was only available on the IMDb landing page (www.imdb.com).
The notification (Mail icon) will be displayed as long as you have unread messages. If you hover over the icon, there will be dropdown in which you can see the number of unread HelpDesk messages. Please see example below.