New spam email unsubscribe function is working wrong

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  • Problem
  • Updated 2 years ago
  • Solved
  • 2
Archived and Closed

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First off: Thanks for inventing new spam newsletter and automatically opting in every user without them giving their consent. /sarcasm

The issue is that the unsubscribe function is broken.
I checked my email preferences before using the unsubscribe link and while it unsubscribed me from the "weekly picks" spam, it at the same time subscribed my to the "Tips & Tricks" spam.
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Manuel H.

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  • 1 Reply Like

Posted 2 years ago

  • 2
2 years ago
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Steve, Official Rep

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Hi Manuel,

I'm sorry to hear you are having trouble updating your email preferences. Just to be sure we are addressing this correctly - are you saying that you used the unsubscribe link from the bottom of an email you received from us and it resubscribed you to "Tips & Tricks" on this page? Or did you use an Unsubscribe link provided by your email provider? Are you still receiving unwanted email after updating your email preferences to "Do not send me informational emails"?

Thanks in advance!

- Steve
2 years ago
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Manuel H.

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Yes
No
No, but I removed all subscriptions.
2 years ago
Photo of Steve

Steve, Official Rep

  • 1807 Posts
  • 1425 Reply Likes
Hi Manuel,

Thanks for getting back to us with this.

I am glad to hear you are no longer receiving unwanted emails after updating your preferences. I've reached out to the team in charge of this page for more information, will reply back with any updates.

Cheers,

Steve

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