- 3 Posts
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- disappointed
Posted 4 weeks ago
sienel, Champion
- 227 Posts
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I'd been having issues with Chrome with the (X) being visible but not working, but after I last updated it's (so far) working fine.
Someone else posted yesterday with the same issue: https://getsatisfaction.com/imdb/topics/picture-gallery-broke
bderoes, Champion
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I'm not happy with it either, because if you've been surfing through a bunch of photos in the same gallery, now each photo is part of the browsing history. For instance, if I start here:
https://www.imdb.com/title/tt0036941/mediaindex?refine=nm0413410

and I click on the first photo of Danny Jackson, then use the right arrow to advance through them, a few photos later (BUG) I'm no longer in the sub-gallery for Danny Jackson, and notice each photo has added to the "Back" list:

Without the X to close the mediaviewer, I now have to dig through my Back history to attempt to return to the point before I launched the viewer. (Also, before this new UI, you could use your mouse's Back button so long as you were hovered on the top bar where the X resided, and it would skip all the photos you viewed.)
I'm also missing the "# of n" count for where I am. No longer does it tell me this is the 1st of 20, or the 5th of 20. (And since it lost track of the subset I was trying to view, now it's wandering through 207 images.)
This is Chrome 83 on Windows 10. It wants to update; same result with new Version 83.0.4103.116 (Official Build).
Sarah, Official Rep
- 29 Posts
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bderoes, Champion
- 2339 Posts
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I just tried loading the same first photo, with exactly the same conditions as before, and got the old interface. The first photo was 6 of 207. Here's the 4th photo (using the right arrow to advance), the same photo as above.

So this interface is not advancing through the sub-gallery either, because this photo is not tagged with Danny Jackson's name, and its thumbnail is not in the sub-gallery:
https://www.imdb.com/title/tt0036941/mediaindex?refine=nm0413410
I just tried using this old interface with my scripts turned off (and page reloaded), and it still proceeded through the full gallery instead of the sub-gallery.
If the new interface comes back, I'll try with and without my scripts to see if it behaves differently wrt these problems.
- 36 Posts
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and in general, imdb ads are horrible.
the old UI was better.
- 36 Posts
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- 14 Posts
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Photo gallery redesign is nice, but two adjustments:
1. photo gallery pages need a "back" button, just the like the movie clips pages
2. please return photo count: "Photo X of Y"
Sarah, Official Rep
- 28 Posts
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- 1 Post
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Since website update you can't close down the picture gallery and return to the born today list. The only option now is the homepage.
Sarah, Official Rep
- 28 Posts
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Sarah, Official Rep
- 29 Posts
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Here are the issues I'm seeing reported. Let me know if I'm missing any.
1. There used to be an 'X' to close the photo viewer, but now it's gone — this has been replaced with the '< Back' link in the top left.
2. Clicking '< Back' doesn't work as expected — this is a bug; we are working to fix it.
3. '< Home' goes to the homepage, even if that's not the previous page — this is a bug; we are working to fix it.
4. '< Back' isn't visible — it should be! We need more info to reproduce this issue. See screenshot below.
5. 'X of Y' isn't visible — it should be! See screenshot.
6. Each photo URL goes into the browser's history / "back stack" — this is how we designed it. Open to feedback.
7. The photo viewer doesn't respect the constraints of the sub-gallery; it browses the whole gallery — this is how the current experience works, and we haven't changed it. I agree it's not ideal.

bderoes, Champion
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The old viewer did NOT put every photo into the Back Stack / browser history; I see no need to do so with the new viewer, and the disadvantage is that makes it very difficult to get back to the launch point, especially when the Back link is invisible/absent (assuming the Back Link takes you back to the launch point.)
Dan Dassow, Champion
- 16769 Posts
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So we have a common reference:
This is the URL for the list: https://www.imdb.com/imdbpicks/celebrity-doppelgangers/rg1875155712/
This is the URL for the media viewer image: https://www.imdb.com/imdbpicks/celebrity-doppelgangers/rg1875155712/mediaviewer/rm2595661568
I am seeing the older media viewer on Firefox and Internet Explorer. This is what I am seeing:
The backward arrow and forward arrow work properly. Clicking the X and Seeing Double: Celebrity Doppelgangers sends my browser back to the list. This works properly on both Firefox and Internet Explorer.
This is what I am seeing on Google Chrome:
One Google Chrome: Clicking Home brings me to the IMDb Home page. Clicking the nine squares brings me to the gallery. Clicking the link symbol bring up a drop down menu for sharing on:
Clicking on the X removes the information for the image and brings up circled (i) its place. Clicking the circled (i) brings back the information for the image.
Dan Dassow, Champion
- 16769 Posts
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1. There used to be an 'X' to close the photo viewer, but now it's gone — this has been replaced with the '< Back' link in the top left.
Dan> I believe this is actually the the nine squares in the top left. This works properly for me.
2. Clicking '< Back' doesn't work as expected — this is a bug; we are working to fix it.
Dan> This works properly for me.
3. '< Home' goes to the homepage, even if that's not the previous page — this is a bug; we are working to fix it.
Dan> This is still a bug. This still links to the IMDb Home Page regardless of bring up images in the media viewer.
4. '< Back' isn't visible — it should be! We need more info to reproduce this issue. See screenshot below.
Dan> This is visible for me.
5. 'X of Y' isn't visible — it should be! See screenshot.
Dan> This visible for me.
6. Each photo URL goes into the browser's history / "back stack" — this is how we designed it. Open to feedback.
Dan> This is of limited utility for me. I'm slightly concerned that this may cause problems with the browser "back stack" overflowing.
7. The photo viewer doesn't respect the constraints of the sub-gallery; it browses the whole gallery — this is how the current experience works, and we haven't changed it. I agree it's not ideal.
Dan> This works the same for either the older version of the media viewer.
bderoes, Champion
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Sarah, Official Rep
- 29 Posts
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2. Clicking '< Back' doesn't work as expected —
3. '< Home' goes to the homepage, even if that's not the previous page —
We are currently testing the new design, so some users will see the "old" version and some will see the "new". It won't have anything to do with which browser or extensions you're using.
I'll keep an eye on this thread for any additional feedback or issues. Thanks!
Dan Dassow, Champion
- 16769 Posts
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bderoes, Champion
- 2339 Posts
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With my ad blocker (AdBlock Plus) on: No "<Back" link, no Gallery icon, no X of Y label, no Share icon.

With my ad blocker off, all are there:

Hopefully you can implement the viewer so that the sub-frame atop the screen is not blocked by the ad blocker, only the ad itself.
With my prior example of a sub-gallery,
https://www.imdb.com/title/tt0036941/mediaviewer/rm1487219712
the Back link and the Gallery icon work nicely. Back takes me to the sub-gallery, and the Gallery icon takes me to the full gallery for the title. I still object to the Browser History getting loaded with each image url. And, of course, advancing through the photos does not stay within the sub-gallery.
Sarah, Official Rep
- 29 Posts
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Hopefully you can implement the viewer so that the sub-frame atop the screen is not blocked by the ad blocker, only the ad itself.We have submitted feedback to AdBlock Plus that they are overzealously blocking this particular ad. If that fails, we'll consider other options.
(Keep in mind, of course, that IMDb is an ad-supported site, so while we're always working on ways to improve the ad experience, we do expect to continue showing you ads.)
bderoes, Champion
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- 15 Posts
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I like the layout of the new viewer where the navigation arrows stay visible, and that the information overlay is manually controllable (not disappearing after a timeout). However, I favor NOT including each picture page in the browser history. Viewing many pictures loads too many pages into the browser history, and the 'Back' link does not solve the issue of returning to the point you were at before going to the picture viewer. I expect to be able to return to the point I was at by using the browser back button (the way it used to work).
That said, there are also a couple of issues with the new viewer and IE that do not seem to occur with Edge:
1. The ad images are shifted half-way off the right edge of the image area (fortunately, the navigation arrow stays on top so you can still navigate to the next picture).
2. The 'Back' link takes you to the picture gallery page for an item, not necessarily the page you navigated to the picture viewer from (not to mention the same problem as described above with losing navigation). If you click on the first picture on an item's main page (such as the Knight Rider original series main page), click forward a few times, then click on the 'Back' link, you go to the picture gallery for the series, not the main page.
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Sarah, Official Rep
- 28 Posts
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bderoes, Champion
- 2316 Posts
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- 5 Posts
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This is just a large annoyance.
Also.. the fact fact that you're left stranded with no navigation while using adblock is flat out UN-acceptable. TEAR IT DOWN!
- 1 Post
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cannot exit gallery, maybe put an "x' in corner to return to product page
- 5 Posts
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bderoes, Champion
- 2319 Posts
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Not sure why you are so relieved, unless you happen to get the old viewer today. Here's what I see with my ad blocker on, and the top bar with the Back link and the X of Y count is still absent.

- 2341 Posts
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- 2341 Posts
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It has a feature that'd let you not run the adblocker on the IMDb media viewer. Hence, enabling you to access the options currently missing on the new update (the top bar with the Backlink and the X of Y count).
And the best part is, even with the adblocker disabled on the media viewer page, you won't see the ad.

bderoes, Champion
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bderoes, Champion
- 2319 Posts
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Maybe an IMDb tech would, but I don't work for IMDb.
I just installed.
The refreshed page looks the same as with AdBlock Plus.
So perhaps you meant that the extension can be MADE to display that bar?
- 2341 Posts
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1. Click on the extension > Click on the settings icon

2. Go to the Customize tab and click on "shows ads on a webpage or domain"
3. Type "mediaviewer" (without the double quotation marks) inside the box and press OK!

Now the bar should be visible to you. I hope this was helpful.
bderoes, Champion
- 2319 Posts
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But I do see a little banner ad, which is fine.
Still can't right-click to open image in new tab, but have the workaround for that, also from you.
Thanks, BONAFIDE BOSS!
- 1 Post
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I have a problem today. When i open a poster, i can't come back to the movie page, i can't close the poster viewer and i can't copy the image... anyone have the same problem?
- 3 Posts
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ad's enabled


ad's disabled
- 2411 Posts
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You may be interested in reading these two messages posted above. [ First | Second ]
I hope that helps. Good luck.
- 3 Posts
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I guess it's good to know how I can circumvent Amazon's most recent and future ad schemes by downloading yet another adblock extension to then add exemptions exclusively for IMDB to allow ad's so I can use the site.
thanks? lol
I do appreciate your efforts to help though and other may be willing to do as mentioned, but I personally have Adblockers to you know...block ads haha. thanks!
- 2421 Posts
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The color markup does not seem to work after the latest update of the media viewer.
Before update:

After update:

I hope this gets fixed soon. Thank you in advance.
bderoes, Champion
- 2341 Posts
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Dan Dassow, Champion
- 16769 Posts
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Poll Suggestion: Face-Off: Good vs. Bad
Not showing the color markup in the media viewer is a serious problem for image lists. This makes it significantly more difficult to verify that markup is working for polls.
FYI:
This is the markup for the two images in BONAFIDE BOSS ⭐️'s list
1 [b][blue]Davis[/blue][/b] - most commonly known as [b]Juror 8[/b]
2 [b][red]Frank[/red][/b]
- 36 Posts
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The other issue is that the ESCAPE button in Windows doesn't return to gallery/close the image the way it used to. It has no effect now, so using the mouse is the only option.
And obviously the adblock problem is known.
- 2411 Posts
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some images don't load
Does that happen when you navigate through the images on the media viewer or right after opening an image from the media index?
1. If it occurs when navigating through the images on the media viewer, then it's not an IMDb problem. This is caused by an adblocker.
- The black screen you get is actually an advertisement page, where the ad is removed by the adblocker and therefore, the black screen. (This is mostly experienced on mobile.)
2. If it's not that, then it's definitely a bug. Thanks for reporting.
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The new layout does not show the updated notes on images as soon as they were updated.
It takes a few minutes before displaying the changes.
I'm not sure if I'm the only one experiencing this but I hope someone verifies this by testing it themselves. I'd have posted an example but since it's a temporary effect, I doubt it'd stay long enough for the reader (of this message) to verify it.
I noticed this problem 1-2 weeks ago but forgot to report. Sorry.
Sarah, Official Rep
- 29 Posts
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- Images not loading -- the team will look into this. Definitely a bug.
- "Escape" doesn't work to close the image -- good feedback; we'll look into updating this.
- Changes to notes aren't reflected right away -- thanks for reporting; we'll investigate.
- Color markup doesn't show -- color markup has been unsupported for a while; I understand this limits your ability to test colors in polls, and apologize for the inconvenience.
I really appreciate everyone taking the time to share feedback. Though we won't be able to address every request, I am reading them!
Sarah
Dan Dassow, Champion
- 16769 Posts
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Thank you for the status update.
I hope that IMDb consider supporting color markup in lists again. I understand that this is additional parsing code that needs support for list. However, there are many new and legacy polls the make effective use of color in their presentation. Having to guess whether color markup will work adds an additional layer of uncertainty in verifying that polls will display properly.
- 1 Post
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If I click on photos, and click through them, there is no exit from photos. I have to back arrow over and over again or start over. Maybe I am missing something, but I have tried to find an exit from scrolling through photos, and the new format just doesn't seem to have a one or two click exit back to the main entry.
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