IMDb Pro Link is un-clikcable on IMDb homepage

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  • Updated 7 years ago
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Hello. I am not able to access IMDb Pro. The cursor is not working over the link. It was fine until yesterday. Please advise.
Thanks.
Chrystal.
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Chrystal Rose

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Posted 7 years ago

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Michelle, Official Rep

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Hi Chrystal Rose -

In order for us to assist, can you confirm what device/browser you are using?  Also, on what page are you trying to access IMDbPro from?
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Chrystal Rose

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Hi Michelle

Thanks for your response.

I am trying to access IMDbPro from the home page. Usually that is a tab to click on at the tope of the page. There is one there, but it is not responding to my cursor over it.
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Michelle, Official Rep

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Are you using a computer? Or are you using another device (ie. iPhone, iPad, etc.)
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Chrystal Rose

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A laptop. I haven't had any issues for many years,
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Michelle, Official Rep

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Unfortunately, I cannot replicate the problem as the IMDbPro link is accessible for me from the IMDb homepage.

I haven't seen any reports from other users, so it might be an isolated issue. Can you try logging out of your account: http://www.imdb.com/register/logout and then logging back in: http://www.imdb.com/register/login to see if that helps reset the cookie?
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Chrystal Rose

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Will do
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Chrystal Rose

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That did work! Fab! Thanks very much!
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Michelle, Official Rep

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Great! Glad that did the trick!

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