non-responsive profile page!

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the rating distribution column in my profile page is not interactive. How can I solve this problem. http://www.imdb.com/user/ur57213624
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Kuldip δ Î

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Posted 5 years ago

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Dan Dassow, Champion

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Hi Kuldip (AKA happy-kuldip-36),

When I click on see more and see less the ratings distribution expands and contracts as expected. Please see below.

It may take some effort to diagnose what is causing the problem.

When did you first notice the problem?
When is the last time you know for certain that you could expand and contract the ratings?

This is my profile page:
http://www.imdb.com/user/ur0127678/

Can you expand and contract the ratings on this page?

What kind of device are you using to access IMDb (PC, laptop, tablet, smart phone, or other)?

What browser are you using? Internet Explorer, Firefox, Google Chrome, Opera, Safari, or other)?

When did you last clear the history on the browser?

When was the last time that you rebooted your device?

When was the last time that you did a disk cleanup?

When was the last time that you defragmented your hard drive?

Have you installed or updated any software recently?

Depending upon how you answer these question, we will proceed accordingly.

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Kuldip δ Î

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When I click on see more and see less the ratings distribution expands and contracts as expected. Please see below.

It may take some effort to diagnose what is causing the problem.

When did you first notice the problem?
a few days after creating account.
the rating distribution part is non responsive...expansion n minimization is fine

When is the last time you know for certain that you could expand and contract the ratings?
not issue.

for ur page..
Can you expand and contract the ratings on this page?
yes but same i m unable to interact with distribution part.

What kind of device are you using to access IMDb (PC, laptop, tablet, smart phone, or other)?
its happening while accessing profile page via pc

What browser are you using? Internet Explorer, Firefox, Google Chrome, Opera, Safari, or other)?
same problem via all browser.

When did you last clear the history on the browser?
partial history: today
entire history never

When was the last time that you rebooted your device?
every now n then

When was the last time that you did a disk cleanup?
about2yrs

When was the last time that you defragmented your hard drive?
about2yrs

Have you installed or updated any software recently?
i do keep doing that.

Depending upon how you answer these question, we will proceed accordingly.
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Dan Dassow, Champion

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I am trying to determine the scope of your problem:

When you place the cursor of the tallest bar under ratings distribution by year:

1. Does the bar change color to blue?

2. Do you see under the bar:
7: 404 (51%)

Do any of the bars change color if you place the cursor over them?
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Kuldip δ Î

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1. Does the bar change color to blue?
yes

2. Do you see under the bar:
yes i can c top rated categories..
n no i cant c the underlying code.. thats not meant for end user of site.

Do any of the bars change color if you place the cursor over them?
y1. Does the bar change color to blue?

2. Do you see under the bar:
7: 404 (51%)

Do any of the bars change color if you place the cursor over them?
yes blue.

i am not able to intetact via bars of other user...
tell me if its site restriction.

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