Not able to remove wrong credit

  • 1
  • Problem
  • Updated 2 weeks ago
  • Solved
My client (nm1963246) was wrongly added as the music supervisor to two of the titles (tt0906655 and tt0896960).
She didn't work in the title and never received any on-screen credit for it.
I submit a request to delete both but the request was declined as "Unable to verify".

ref id: 190601-062304-064000 & 190601-062418-187000 

How can we remove this misleading credit?
Photo of Gaurav Sharma

Gaurav Sharma

  • 60 Posts
  • 17 Reply Likes

Posted 3 weeks ago

  • 1
Photo of MAthePA

MAthePA

  • 1625 Posts
  • 2828 Reply Likes
Hi, Gaurav Sharma.

The best way to prove that "never received any on-screen credit for it" is to publish here the screenshots of end credits. But they must be taken from the original video sequence.
(Edited)
Photo of Will

Will, Official Rep

  • 3356 Posts
  • 3842 Reply Likes
Hi Guarav,

Thank you for sharing your concerns with us. 

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records. 

We believe the data listed is factual, as such we cannot remove this as requested. 

Thank you for your understanding.
(Edited)
Photo of Gaurav Sharma

Gaurav Sharma

  • 60 Posts
  • 17 Reply Likes
Hi Will,

Thank you for your response. I really respect your thinking and I want to keep the platform updated with the correct information as well.
So here I am providing as much factual information as I can.

The first request is for the title:
Pastor Jones: Lord Guide My 16yo Daughter
The title has changed- to: Pastor Jones Help Save My Daughter- 
https://www.amazon.com/Pastor-Jones-Help-Save-Daughter/dp/B01MY8YOV8/ref=tmm_aiv_swatch_0?_encoding=UTF8&qid=&sr=
Correct Music Supervisor for Pastor Jones: Jean "Flexx Simeus" onscreen at 1:33:12
Ayvee Verzonilla not listed so please remove her from the credits.
Screenshot attached.

The second request is for:
Rich in Spirit
https://www.amazon.com/Rich-Spirit-Cora-Anne/dp/B00BGFGGYW
Rich in Spirit Crew onscreen credits start at 1:15:18
Unfortunately, this title does not have a music supervisor listed!
But I have attached all of the screenshots for the crew and Ayvee Verzonilla is not listed so she can be removed.





Apart from these two original requests, I had another similar request (190603-063642-244000 ) which also got rejected today for the same reason.

So here is the information on the title:
Walk by Faith https://www.amazon.com/gp/product/B07HN94LV5/ref=atv_feed_catalog?tag=moviefone-20
Crew Credits start at 1:20:57 
Ayvee Verzonilla not listed



Hopefully, these pieces of evidence are sufficient to get rid of these incorrect credits.
Let me know if I could help with anything else.

Thanks and Regards,
Gaurav
Photo of Michelle

Michelle, Official Rep

  • 12183 Posts
  • 8497 Reply Likes
Hi Gaurav -

Thanks for confirming with the screen grabs, these credits have now been removed.  Cheers!
(Edited)
Photo of Gaurav Sharma

Gaurav Sharma

  • 60 Posts
  • 17 Reply Likes
Hi Michelle,

Thanks for your help. I see only two of the credits were removed and the third title for "Walk by Faith" is still there. I have provided all the screengrabs above for the title. Can you please delete this one as well?

Regards,
Gaurav
Photo of Gaurav Sharma

Gaurav Sharma

  • 60 Posts
  • 17 Reply Likes
Hello Michelle and Will,
Is there any possibility of hearing from you after providing the evidence for the third title? It's been a week since I posted.
Regards,
Gaurav
Photo of Michelle

Michelle, Official Rep

  • 12183 Posts
  • 8497 Reply Likes
Hi Gaurav -

Apologies for the delay.  The incorrect Music Dept credit for "Ayvee Verzonilla" has now been removed from the title page, and the change should be live on the site shortly.  If there are any further outstanding credit issues, please let us know!