Not possible to edit character pages

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  • Updated 3 years ago
  • Answered
Hello,

It is still not possible to create and/or edit character pages, although I have been granted access on 25 Jan 2017 (Help Desk Contact #16220060 - Meredith). This is more than 3 months ago now.

Can you please help?

Many thanks,
leavey-2
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leavey-2

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Posted 3 years ago

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Jaime, Employee

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Hello leavey-2,

Thanks for your message.

I have just checked your account and you have all the necessary requirements and accesses to be able to create character pages.  I have just tested myself and I can get through to adding a character page so I can't recreate the issue.  We are aware of some ongoing functionality issues with character pages.

If the issue still persists I would advise trying with a different browser, clearing your cookies etc and seeing if that helps.

Sorry I can't be of more assistance.
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leavey-2

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Hi Jaime,

Thanks for your help. I always get the Help screen "Character page editing guidelines" when I try to create a character page. I tried with Chrome, Firefox and Internet Explorer. I also tried to delete all cookies. I'm not sure what I can do more. Any suggestions?

Thanks,
leavey-2
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Joel, Official Rep

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Hey there,

Thanks for the response.

As my colleague mentioned, this should be working okay - can you confirm where you're trying to add the character and the method you're using to do so. It's unlikely to help but I've also removed and re-added your user ID to the white list now, once we have the answers to these questions we'll see if there's anything else we can find out!

Joel
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leavey-2

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Hi Joel, no matter on which page I try to create or edit a character, I'm forwarded to the "Character page editing guidelines". Example: Brubaker (1980). If I go to the bottom and click on Create a character page for Walter: "Create", I get the page mentioned above. It's impossible to create or edit any character of any movie, because I always end up on this "Character page editing guidelines" page, and there it stops.

Thanks for your help!
(Edited)
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Aadi Mudhar

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I have the exact same problem...
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leavey-2

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We're now 5 months later, and unfortunately it's still not possible to create and/or add character pages. When is this going to be solved?

Thanks!
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Michelle, Official Rep

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Hi Leavey-2 -

I understand that you are still experiencing problems creating/editing character pages on the site.  Can you try again and confirm what exact character page you are trying to create or edit (and for what title), and post a screen grab of the error you are seeing here so our staff can take a look?
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leavey-2

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Example: Control (2017)

On the bottom I go to: "Create a character page for" and the system proposes "Freddy Verstuyft"

So I click on "Create" and I get the following page:

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Adrian, Champion

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I just tried this and it seems to work okay.

I wonder if it is from the referring page. I notice your URL looks different than mine. Yours goes to a help URL. I can't seem to recreate that even using the "?" button that is beside the create button. Can you post a screen grab of the page you are clicking the create button on? (I only see it on the title page but maybe there is another way that I don't know about.)
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ACT_1

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Not possible to edit character pages
by leavey-2
Joined on September 3, 2013
https://getsatisfaction.com/people/leavey_2
https://getsatisfaction.com/imdb/people/leavey_2
- - -


This may or may not be helpful to you


Changes to IMDb Characters
https://getsatisfaction.com/imdb/topics/changes-to-imdb-characters

Today we are modifying the display of Characters across IMDb.
After in-depth discussion and examination,
we have decided to simplify the display of Characters on IMDb,
focusing our on-going efforts towards title specific character details
...
We understand this is a significant change which was made only after careful consideration. 
We appreciate your understanding.
Here is an example of the new experience
http://www.imdb.com/title/tt0080684/characters/nm0000148
...

Posted Nov 14 2017
by Nic Bachhuber, Official Rep
Joined on October 17, 2014
https://getsatisfaction.com/people/nic_bachhuber_6867878
https://getsatisfaction.com/imdb/people/nic_bachhuber_6867878




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Peter, Champion

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Problem solved ;)
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leavey-2

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No longer possible to create character pages?