On the authentification process.

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Dear Helpdesk,
I recently wanted to put a comment on the Message Board of the 2011 movie The Resident, stating how much I liked Swank's character in the movie. However, I was asked to verify my account.
I thought, well, they might just send me an e-mail like every other site has, but no. I was asked to enter either my credit card number (That just made this site completely unauthentic, suspicious even, and absolutely untrustworthy. Besides, believe it or not, some people don't have a credit card!), or my phone number. Now, first off, I don't want to put my phone number on a site I no longer trust, secondly, I don't want my phone number to end up on the internet (which it probably already has in some way or another, but you get the point) and last but not least, living in Europe, receiving a text from you would probably be as expensive as any Rapper's "Bling Bling".
I'm really disappointed that a site THIS big asks me for information that private; I actually regret creating an account in the first place.
Doris Edlinger
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Posted 7 years ago

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Dan Dassow, Champion

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Doris Edlinger,

As a fellow user of IMDb, I fully appreciate your concern. Unfortunately, people created phantom accounts in an attempt to skew the ratings of films, and inflate MOVIEmeter and STARmeter rankings. IMDb reluctantly implemented this method for authentication to combat the phantom account problem, since people created multiple email accounts to defeat email authentication.

I supplied my cell phone number to IMDb and have not had any problems with IMDb abusing my privacy. Regardless, this is your personal choice and with identity theft an ever increasing problem, I understand your disappointment.

Fortunately, you can still use all of the features of IMDb that do not require an authenticated account.

For additional information, see the items under "Registration" in the IMDb FAQ page.

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