Outstanding Credit Issues

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  • Updated 11 months ago
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I am sad to say it but you have a better chance of getting changing a law through Congress then you do with these guys.  I THOUGHT that Amazon buying IMDb would make things better.  It hasn't.  I have many credits that I still receive residuals for and have sent them pictures of my name in the credits on the television and they still have me listed as uncredited.  I have a credit in pending status and the "Priority" level lists as "Platinum" and even says the oldest submission is July 19 but my submission (and confirming emal) says July 13th.  So, that too is a lie!  If you figure it out, please let everyone know! Once IMDb gets some competition,

Note: This conversation was created from a reply on: How to get help from IMDb?.
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Adam Alexander Vernier

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Posted 11 months ago

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Michelle, Official Rep

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Hi Adam -

I understand that you are reporting incorrect credit listings on your filmography page, however, we were unable to locate any recent credit corrections for the inaccurate "uncredited" listings you mentioned.  In order for our staff to take a look, can you confirm those credited titles here and include any available screen grab evidence showing your role credited on-screen?

Additionally, you mentioned an issue with getting a recent credit submission approved, I noted that your only recent submission from July was made on July 17th for the title "Mr. Mercedes" (2017), is this the credit update you are referring to (if not, please post the submission reference number here)?  Once we have the additional details about what exact submissions you are having trouble with our staff can take a further look.
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Adam Alexander Vernier

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There are many credits that are wrong and many that I have tried to "fix" for over a decade which might explain why you have nothing recent.  First off, thank you for taking the time to address the situation.  I am already happy that we may actually fix some things.  I will start with an easy one and see what happens.  I was a recurring character in the TV show HOMELAND.  I have tried to fix it but if you go to my page you will see that I have one episode listed and I have tried and tried to add the other. I have added a snap shot of my SAG residuals as proof.  
One more, because this one kind of makes me laugh but it is still SO incorrect, it should be addressed.  Under the "SELF" section you have a show I was in called Arrest & Trial but you have me as COP KILLER....  As self... As if I am a real cop killer?

Anyway, I can go on and on about BIG MIKE, Drowning Mona, Whatever It Takes and on and on, jobs that I auditioned for, booked, shot, made the final cut and still receive residuals for, but you have me listed as Uncredited...  Let me see how you do with these 2 before I gather all the "proof".  It is time consuming and frankly, I have done it before for IMDb with no resolve. 

Thanks again!

 
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Adam Alexander Vernier

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This reply was created from a merged topic originally titled Outstanding Credit Issues.

Cut and Pasted email from you from 2017.  Still not added.  SAG residual screen shot added as well.

Contribution ConfirmationContribution #170314-161949-069000
Hello
Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on ourprocessing times page.

Contribution Details
  • "Homeland" (2011) {Tower of David (#3.3)}
    • Cast - Add

      • Name: Vernier, Adam
        Character: Police Officer



Note: This conversation was created from a reply on: How to get help from IMDb?.
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Michelle, Official Rep

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Hi Adam -

Thanks for posting the additional information. 

First, concerning the "Homeland" episode credit, I noted that this credit was not approved because our editors were unable to verify it, I checked the episode and noted that your name/role wasn't credited on-screen for the "Tower of David" episode.  Please keep in mind that if you worked on a title but your name wasn't credited, you will need to submit the credit with an "uncredited" attribute (for further details about this attribute please review our guide here).  I have now resubmitted this credit for you with the correct formatting, please see Contribution #180725-150747-792000in your Contribution History.

If you worked on other episodes of "Homeland" that are still missing from your filmography, please check the formatting of these episode credits and make sure to re-submit them with the "uncredited" attribute if your name wasn't credited on-screen.

Second, to clarify the "Self" credit listing for "Arrest & Trial", your credit is listed as a "Self" credit because the title is listed as a Documentary.  Most documentaries include appearances of famous people as themselves (i.e. being interviewed or in stock footage), but some also feature reenactments with actors portraying historical characters, these often incorrectly end up in the "Himself/Herself" listing (even though the credit will still list the proper character name) as a result of the title genre.

I've updated the title in question to include the reenactment keyword, this will update the credit into the correct section of your filmography once your credit is updated with a character name.  Please submit a credit correction for this entry and include your credited character name, as this will be required in order for the credit to display under the "Actor" section on your page.

I hope this information helps, please let us know if you have further questions or credit issues that need to be addressed. Cheers!
(Edited)
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Adam Alexander Vernier

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Michelle, you are my new favorite person!  Thank you for your attention to this!  So, in regards to HOMELAND, I have no idea why I am not in the credits, maybe it was opening credits and not closing and you missed it?  But that is negotiated and I should not have been!  As you can see, I am being paid for being in it and if you watch it I am in it, with Claire Danes, speaking back and forth.  
Since I have you, what about a pilot?  BIG MIKE was done by Adam Sandlers Production company but it never made it to the air. I work for 11 days on it and I am listed as uncredited.  Others that I KNOW were extras do not have uncredited by their name.  I auditioned, booked, shot and spoke... Co-Star billing, but I have no way to prove it as I never got a copy because it never went to air.  What is your suggestion on how to fix that one?  
Finally, I just completed 3 episodes of Queen Sugar, recurring and I will be back for season 4.  Also, Mr. Mercedes, which we have already talked about.  Do you recommend I just leave it all alone and let you guys add it when it airs?  If I add it, as you can tell with Mr. Mercedes, it doesn't seem to go up any faster (it's still not up).  The fear I have is that something like OUTCAST happens where I am in 7 episodes but it just started in the U.S. last Friday.  We shot it 2 years ago.  What do you suggest?  Thank you again!  I am assuming the AMAZON take over has allowed more staff because in all my years I have never received a response from a r"real" person, jsut a form letter telling me that I am doing it wrong. Thank you again!

Adam
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Adrian, Champion

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Adam, 

I can fairly confidently say that if you were credited in Homeland, I would have put you in the cast list. I've watch the first six seasons and validated all the acting, directing and writing credits for those six seasons. For Homeland, you would not appear in the opening credits. Those are solely the main cast (I'm fairly sure). So, for that one case, the uncredited would be needed.

I also watch Queen Sugar and I'm usually the person that adds the cast. If you appear in the credits, I will add you to those episodes.
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Adam Alexander Vernier

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I most certainly was in Homeland, and you do have one of the episodes that I'm in just not the other one. I guess I should just be happy being paid residuals for both and let it go, I did include a picture of proof of my residuals in the opening thread. My first of Three episodes for Queen Sugar is August 5th. I guess I'll just wait till then and hope you guys get that one right. again, thank you for responding, that is more than I've gotten in the past. Thank you.
Opening credits are for the main cast of course but negotiated opening credits for guest stars are common Norm as well. I'm sure I wasn't in the opening credits, I just don't know why she didn't see it in the closing credits like she did for the first one I did.
I'm just confused on how some people that I know where extras on shows that I've done have no problem adding themselves and it never says uncredited. do you recommend I just let you guys handle it all and stop trying to submit myself as I work?
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Adrian, Champion

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Adam,

It is possible that you were credited in one episode and not the other. I don't have the episodes in my collection so I can't really look right now, but I will take a look when I can get them. I'm not doubting that you appeared in the episodes, just that they had on-screen credits. I'll re-verify though.

As for why some credits go through and some don't, that is harder to say. I notice a lot of TV shows have credits for people who are not credited on screen. (Note: not being credited on screen does not mean you weren't in the episode). I'll move these to uncredited when I see them if it seems likely that they appeared in these episodes. (Sometimes I see people credited as "wedding guest" in episodes without a wedding and I'll delete those since they were added to the wrong place.)

I think people that contribute a lot get more leeway on getting credits added. Is it possible that their agency is doing the edits and they have done lots of edits? I don't know. 

I will look for your credits on Queen Sugar, though you probably mean 8/2 since it airs on Thrusday (or maybe it airs on 8/5 outside the US.)

You absolutely should continue to submit your work. And if that doesn't work, come here. Hopefully, it all gets sorted out for you.
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Adrian, Champion

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Okay, I was able to find Tower of David. The credits as listed on IMDb are the only ones that are on screen.

Main Cast:
Claire Danes
Damien Lewis
Rupert Friend
Morena Baccarin
Jackson Pace
Morgan Saylor
Sarita Choudhury
Tracy Letts
F. Murray Abraham
Mandy Patinkin

Guest Cast: (I was wrong. Homeland does have guest cast in the opening credits)
Stephen Schnetzer
Manny Perez
Martina Garcia
Erik Todd Dellums
Marcia DuBonis
Jennifer Marsala
Jason Butler Hunter

These are the end credits:
So, you can see that you received no on screen credit for this episode. Is this just a case of misunderstanding what uncredited means? It does not mean you did not appear in this episode. It means you did appear but did not receive an onscreen. Based on your residuals, I will add you to this episode as an uncredited police man.
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Adam Alexander Vernier

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I'd rather you not add me at all. Uncredited means extra. I worked for that part and held my own with Claire Danes. Thank you any way.
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Adam Alexander Vernier

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Also, thank you for your work on this.
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Col Needham, Official Rep

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Please see https://help.imdb.com/article/contribution/filmography-credits/i-worked-on-a-title-but-did-not-recei... 

(uncredited) does not necessarily mean you appeared as an extra at all. It simply means your name is not listed in the credits; nothing more and nothing less. 
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Adrian, Champion

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Uncredited is not synonymous with "extra". It solely means that you did not receive an onscreen credit. For example, Patrick Stewart is listed as uncredited for The Wolverine and X-Men Origins: Wolverine. No one would consider Jean Luc Picard as an "extra".
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Adam Alexander Vernier

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Of course not, Adrian, but when casting sees UNCREDITED, that is exactly what they see.  That is what most in the business assume, unless the person has actual credits, then we just assume that IMDb has it wrong, again.
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Adam Alexander Vernier

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After contacting production we have figured it out!  It's a flashback!  I guess you don['t have a credit for that?  Instead of UNCREDITED could you put FLASHBACK.  I bet this happens a lot.  I am have been on the SAG Board for 13 years and had no idea actors were paid for Flashbacks.  Love to learn!
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Col Needham, Official Rep

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After contacting production we have figured it out!  It's a flashback!  I guess you don['t have a credit for that?
Yes, this is supported if the flashback uses footage from another episode.  The way to represent this in IMDb is to tag the repeated appearance with the (archive footage) attribute.  Please see https://help.imdb.com/article/contribution/filmography-credits/archive-footage/G4X4TVH6HXYBW8WM

If the flashback was shot specifically for the episode and does not re-use previous footage from another episode then (uncredited) is the correct way to represent this in IMDb.  However, instead you may change the character name to be "Policeman in flashback" for clarity since there's no on-screen character name [see https://help.imdb.com/article/contribution/filmography-credits/characters/GKLQVXKH7U8DATWX]

Our aim is to be 100% accurate and IMDb processes close to one million updates per week from contributors and industry members. Representing real world credits in a computer sometimes has challenges around corner cases such as these. However, we try to document our rules comprehensively at https://help.imdb.com/contribution and the staff team and experienced contributors are always here to help on Get Satisfaction or, since you are an IMDbPro member, you can always contact the staff team privately via the help desk system at https://help.imdb.com/contact 

Please let us know if you require further help here.  We are sorry to hear you have had difficulties in the past and, if you provide the details, we would be happy to investigate any previous contacts to see how our processes can be further improved.