Paid but still not updated

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
  • (Edited)
I paid my subscription since last year " Omotola jalade Ekeinde " yet I have still not been updated or the subscription/ payment acknowledged.
My page profile has been down. Have sent countless emails.
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omotola

  • 3 Posts
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Posted 3 months ago

  • 1
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Steve, Official Rep

  • 1352 Posts
  • 1034 Reply Likes
Hi Omotola,

I reviewed our records and confirmed your Pro membership is active, but it looks like you had not submitted a request to claim your page.

I've verified this account and claimed your page with this membership:

https://www.imdb.com/name/nm2122395/

https://pro.imdb.com/name/nm2122395/
You should see the uploaded photos and information appear on your page in the next 24 hours.

Cheers,
Steve
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Jack

  • 33 Posts
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Hi Steve, please can you look into my problem? I have been awaiting a reply from IMDb for a few days now and have even had to contact Amazons Legal team.