Photo hasn't been added

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  • Question
  • Updated 12 months ago
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I tried submitting a photo for a TV Series several times. It's been over a day and the photo hasn't been added. How do I fix this? Thanks in advance.
Photo of Nathan Chew

Nathan Chew

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Posted 12 months ago

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Photo of bderoes

bderoes, Champion

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I hope you were not submitting the same image several times. You're just making work for the staff (and later for someone to request the removal of duplicates) and deflating your credibility as a contributor.

Please consult the Processing Times page, and look at Image data types.
https://contribute.imdb.com/times?ref_=helpms_ch_ci_partial
They have a backlog of  899 image submissions since 26 July 2019.
Be a little more patient.

You can check the status of your image submission here:
https://contribute.imdb.com/contributions/history

And if it is declined, try to appeal the submission here:
https://help.imdb.com/contact
Be sure to include the contribution number(s).
Photo of Nathan Chew

Nathan Chew

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It says pending.
Photo of bderoes

bderoes, Champion

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Right. So it's part of the 899. Be patient.