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Services: Data Issues & Policy Discussions
Photo hasn't been added
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Updated 12 months ago
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I tried submitting a photo for a TV Series several times. It's been over a day and the photo hasn't been added. How do I fix this? Thanks in advance.
Nathan Chew
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Posted 12 months ago
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12 months ago
bderoes
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2341 Posts
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I hope you were not submitting the same image several times. You're just making work for the staff (and later for someone to request the removal of duplicates) and deflating your credibility as a contributor.
Please consult the Processing Times page, and look at Image data types.
https://contribute.imdb.com/times?ref_=helpms_ch_ci_partial
They have a backlog of 899 image submissions since 26 July 2019.
Be a little more patient.
You can check the status of your image submission here:
https://contribute.imdb.com/contributions/history
And if it is declined, try to appeal the submission here:
https://help.imdb.com/contact
Be sure to include the contribution number(s).
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2019-07-27T22:38:21+00:00
Nathan Chew
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It says pending.
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2019-07-27T22:40:11+00:00
bderoes
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Right. So it's part of the 899. Be patient.
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Nathan Chew
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