Photo issue

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  • Updated 1 year ago
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What happened to the 100 photos I uploaded and paid for on my page? Why is there now just one photo that I prefer not to use. Will you refund me for removing the photos I paid for. They have been up there for at lease 9 years so WTF????

Note: This conversation was created from a reply on: Client's IMDb Page Photos Were Deleted & Replaced With Others Without Her Permiss....
Photo of Jennifer Scott

Jennifer Scott

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Posted 1 year ago

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Photo of Steve

Steve, Official Rep

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Hi Jennifer,


It looks like your IMDbPro membership expired, which removed your uploaded photos and information. You can find renewal instructions here:


https://help.imdb.com/article/imdbpro/your-account/how-do-i-renew-my-membership/GYW9D54RW39MMQCU


The photos will return to your page within 24 hours of renewal, but typically much sooner.


Cheers,
Steve
(Edited)