Places of births and deaths are coming up as not being in the database (when clearly they are)

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  • Problem
  • Updated 2 years ago
  • Solved
I am always offered a selection of wrong answers (apart from all being in the UK) and never the place I have chosen, despite having entered the exact same location deatils many times before, when I update places of births and deaths. Is this a known glitch?

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JamesMMM

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Posted 2 years ago

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Jeorj Euler

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Hi, JamesMMM. Supposing it is not a known glitch, could you name a specific example of the problem?
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JamesMMM

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If I add "Paddington, London, England, UK" as a place of birth for someone, I am advised that it does not exist in the database and get offered the same 10 other options (nearly all of which are UK film studios) whatever place of birth I put (all though they are mostly UK places of birth). The only time this did not happen was when I put in a single country place of birth ("Eritrea").

As you can see, there are plenty of people born in Paddington, London, England, UK.

https://www.imdb.com/search/name?birth_place=Paddington,%20London,%20England,%20UK&ref_=nmbio_ov...

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Jeorj Euler

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I'm not able to replicate this perceived glitch.
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JamesMMM

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It turns out that Paddington was not the best choice as it also works. Try Pancras, London, England, UK'.

https://www.imdb.com/search/name?birth_place=Pancras,%20London,%20England,%20UK&ref_=nmbio_ov_3

It works for a few other places as well.
(Edited)
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Jeorj Euler

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Okay. "Pancras, London, England, UK" reflects the glitch.
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Will, Official Rep

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Thanks JamesMMM, I've cut a ticket for our tech teams to investigate.

Regards,
Will
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Will, Official Rep

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Hi all,

Just to let you know that this has now been resolved. Thanks again for reporting.

Regards,
Will
(Edited)