Please implement a way to report abusive PM's

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  • Idea
  • Updated 6 years ago
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Hello staff,

It would be helpful if you could add a "report abuse" link for PM's.  There are ways to report them now, but most user cannot easily figure out what the options are.  It would be great to add a link right there in the PM inbox.

See : https://getsatisfaction.com/imdb/topics/staff_spam_account_theres_no_way_to_report

and Gabe's and Dan's replies in this thread. https://getsatisfaction.com/imdb/topics/posting_of_419_lottery_scam_on_boards_and_in_private_message...

It's confusing for users to figure out how to go about this, even with the "report a problem" category here in GS.

It should be an easy add to allow the "this user sent me an abusive PM" link to the PM system itself.

Thanks for your consideration!

blues



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bluesmanSF, Champion

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Posted 6 years ago

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Dan Dassow, Champion

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bluesmanSF,

Thank you for posting this idea. I fully support this idea and "liked" (+1ed) it as soon as I saw it posted.

In the specific case that inspired the idea, the user sending spam PMs was also posting the same spam on message boards. If that did not post to the message boards and had only sent spam PMs, it would be difficult for most affected IMDb users to report the problem.

We've also seen reported cases of users sending intimidating PMs. Let's hope that the ability to consistently and  conveniently report abusive PMs will discourage misuse of PMs.
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Dan Dassow, Champion

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User ID: http://www.imdb.com/user/ur54224658/
User Name: naorasyag
This account is new and there is no other activity.

This user just sent me a spam PM with a link to a bit torrent web site. Since this user has not posted on message boards, it is not possible to report this user via the "report abuse" button available on the message boards. Currently I can only report this abuse on Get Satisfaction of the IMDb help desk.

In addition to bluesmanSF's suggestion, I recommend that new users not be allowed to send PMs until they've posted to the message board. It may also be a good idea simply delay PMs from a new account for a specified period, such as a week.
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bluesmanSF, Champion

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I recommend that new users not be allowed to send PMs until they've posted to the message board. It may also be a good idea simply delay PMs from a new account for a specified period, such as a week.
Excellent ideas! That coffee's kicking in, eh? ;)
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Dan Dassow, Champion

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Excellent ideas! That coffee's kicking in, eh? ;)
Yes, thank goodness.

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