Problem with physical attribute update in IMDB Pro

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  • Question
  • Updated 1 month ago
  • Answered
Cannot change any of the physical attributes.
It gets stuck loading the changes.
See pictures.
Thanks.
I'm not the only one.
Got a notice from another IMDb Pro member who is having the very same issue.
His Page.
https://pro.imdb.com/name/nm2483832?rf=cons_nm_more&ref_=cons_nm_more
My Page.
https://pro.imdb.com/name/nm8529286/about

Photos.....




Changes made





Result of saving those changes is this stuck screen.
Just keeps on loading. Shows the spinning circle forever.



Thanks.
ED
:):)

P.S: Windows 10 Pro. Most current Firefox Browser. PC/Laptop

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Ed Jones(XLIX)

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Posted 2 months ago

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Taylor, Official Rep

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Hi Ed Jones,

Thank you for your problem report - I've confirmed the issue and have gone ahead and forwarded this information to our engineering team for further investigation.

However, I do see that may be a work-around to get this information updated in the meantime.

  • If you go to your IMDbPro page on the "About" tab and then select "Performer profile" from "edit about", click on "Physical attributes" and proceed with inputting your information you should then see the update proceed to take place.
  • IMDbPro Page > "About" tab > "Edit about" > "Physical attributes" > update information > click "Save"
Please let us know if you're having difficulties with this work-around.
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Ed Jones(XLIX)

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Did not notice that you answered Taylor.
That indeed did work if I used the bottom of the page edit.
Thank you.