Problems adding cast

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  • Updated 2 months ago
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Repeated attempts to add cast to title without success. Exasperation ensues.
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MACITY

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Posted 2 months ago

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Ed Jones (XLIX)

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Could you please post your contribution numbers here along with any evidence you may have to support your cast changes. Screen grabs of the titles screen credits in question are preferred.
You can find those 18 digit numbers here at,
https://contribute.imdb.com/contributions/history
or here
https://contribute.imdb.com/updates/history/?ref_=helpms_ch_ci_history

Thanks

Ed
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MACITY

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A link to the title in total, with verifiable cast and credits, is viewable via affiliate Withoutabox. We contacted them, as well, but did not make progress with cast additions per that method.  
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MACITY

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Are you able to view the contribution history?
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MACITY

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If you look at the title, which we prefer not to mention here, you can see URLs, and can locate them online, as well. 
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Ed Jones (XLIX)

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Not an Employee.
Use this method https://help.imdb.com/contact

Send all the information discussed here. Choose the same things you see in the pic below.

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MACITY

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We did that. We have not received response. We may receive another form response per previous attempts.  

Our apologies, we assumed, since you asked for contribution numbers, that you were an employee of IMDb.

It appears that all we needed to supply was a screenshot of the credits. No one asked us for that. We were asked instead to supply proprietary legal documents, which we are unable to disclose.

Photographic evidence has not been considered sufficient. Perhaps after the title screens next week, however, based upon past experience, who knows. Troubling that, after over 25 years in the industry, we would be subjected to this. 

Thank you.