Problems voting polls in IMDb APP

  • 1
  • Problem
  • Updated 1 month ago
  • In Progress
I'm experiencing a problem with the poll you have in the APP. Every time I vote, it doesn't compute and this message pops up: You're not logged in!
We saw your vote but can't count it unless you register or log in. Please use the menu at the top of the page. But the message is wrong, because I'm logged into the account.
Photo of Baifrank

Baifrank

  • 8 Posts
  • 4 Reply Likes

Posted 1 month ago

  • 1
Photo of Claire

Claire, Official Rep

  • 1624 Posts
  • 1102 Reply Likes
Hi Baifrank,

I'm sorry to hear that you experienced this issue with the poll in the IMDb app for Android.

So that we can offer further help, can you please provide us with the following information?
  • Device model
  • OS version number
  • IMDb app version number
  • Have you attempted to force close the app and reopen, then retry the poll?
  • Have you attempted to log out and log back in, then retry the poll?
Thanks in advance. We look forward to assisting you further.
Photo of Baifrank

Baifrank

  • 8 Posts
  • 4 Reply Likes
Device model: XT1789-05
OS version number: 9
IMDb app version number: is 7.9.0. 107900300