Problems registering for IMDBpro

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  • Updated 7 years ago
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I'm having serious problems trying to register for IMDBpro, payment isn't accepted and I can't even email anyone to ask a question about it, please help.
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Robert Curtis

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Posted 7 years ago

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bluesmanSF, Champion

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As mentioned on the main page of this forum, the form is http://www.imdb.com/helpdesk/contact_...
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Robert Curtis

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Thanks. I've tried that and it refuses to accept on the basis that I'm already 'registered', this is for someone who is having problems logging in. I'm registered with IMDB but I want to register with the pro version.
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bluesmanSF, Champion

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No, it's not for log in problems. In fact, it tells you to make sure you're logged into your accountnbefore using the form. The form for log in problems is http://www.imdb.com/helpdesk/login_pr...
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Robert Curtis

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Many thanks for your kindness in helping me deal with this, it's very much appreciated. Best wishes.
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Emperor, Champion

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And this link deals with billing issues, to give you some background:

http://www.imdb.com/bill

Clearly, staff can't discuss billing issues on a public forum, so you use the link bmSF posted.
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Robert Curtis

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Thanks. This isn't appropriate, I don't have billing issues merely registration issues, I want to pay them and register so I can take responsibility for my profile but I'm being rejected.
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Robert Curtis

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Thank you for your help, the problem is now resolved. Best wishes.
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Giancarlo Cairella, Official Rep

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Please log into your IMDb.com account then go to http://pro.imdb.com/freetrial -- you will be presented with a sign-up page.

If you have problems with the payment process please visit http://www.imdb.com/bill

That page included a link to a secure form where you can contact our billing staff with specific concerns.

Thank you.

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