processing times notice

  • 2
  • Problem
  • Updated 1 year ago
  • In Progress
Wouldn't it make sense to provide a brief paragraph about (and a link to) the Processing Times page on the front page of this Get Satisfaction forum in the right-column box "Message from"? It seems like many questions could be auto-answered if people looked there first.

Also, in answering this post today
I read the following paragraph again, and saw little to encourage a new contributor to check the Processing Times page, and how to read it.
We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.
For instance, how are they to know the first 6 digits of their contribution number is the date they submitted their contribution?

And for a real newbie, they might have trouble identifying that particular type of change (Biography on the contribution confirmation on the post above) as "Bio: Mini Biography" on the processing times page. I'd suggest the identification on the confirmation should match exactly how it is listed on the times page.
Photo of bderoes

bderoes, Champion

  • 1202 Posts
  • 1798 Reply Likes

Posted 1 year ago

  • 2
Photo of ACT_1


  • 3415 Posts
  • 3277 Reply Likes

 the first 6 digits of their contribution number ...

add ??

Contributors can quickly find their Update History:

or the longer route

Your Account
• View your contributions

Photo of Michelle

Michelle, Official Rep

  • 12544 Posts
  • 9271 Reply Likes
Hi bderoes and Act_1 -

Thanks you for your comments regarding the information displayed on the automatic Contribution Confirmation e-mail.  I have forwarded your comments to the appropriate team to review your suggestions, once I have an update as to whether or not any changes will be implemented I will let you know here.  Cheers!