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Hello,
for some reason the statistics in my profile for top-rated genres and top-rated years are not shown properly. I attached an image to show what exactly is wrong.
I have had this problem with Firefox and now I tried with Chrome and it still persists.
Thanks in advance!
for some reason the statistics in my profile for top-rated genres and top-rated years are not shown properly. I attached an image to show what exactly is wrong.
I have had this problem with Firefox and now I tried with Chrome and it still persists.
Thanks in advance!
Posted 4 years ago
Dan Dassow, Champion
Hi Marlon Hattemer,
It would help to have a link to your profile page. Without this information, it will be difficult to diagnose and resolve your problem. Please be aware that everything posted to IMDb's Get Satisfaction site is publicly available and will usually show up on Google within a few hours. If you prefer not to disclose your profile page, please contact the IMDb help desk:
Here is my profile page:
http://www.imdb.com/user/ur0127678/
My ratings statistics works properly for me. Please click on the link to my profile page to determine whether they display properly for you. If not, then the problem is likely to be on your end. If my statistics display properly for you, then there may be a problem with your profile page.
For your reference, here is my ratings statistics:
It would help to have a link to your profile page. Without this information, it will be difficult to diagnose and resolve your problem. Please be aware that everything posted to IMDb's Get Satisfaction site is publicly available and will usually show up on Google within a few hours. If you prefer not to disclose your profile page, please contact the IMDb help desk:
Note: this is a public forum: anything posted here will be visible to everyone.The ratings statistics are written in Java. If you have Java disabled, the statistics will not display properly.
For issues regarding accounts or questions involving non-public information, please log into your IMDb.com account and contact our support staff privately via this form.
Here is my profile page:
http://www.imdb.com/user/ur0127678/
My ratings statistics works properly for me. Please click on the link to my profile page to determine whether they display properly for you. If not, then the problem is likely to be on your end. If my statistics display properly for you, then there may be a problem with your profile page.
For your reference, here is my ratings statistics:
Hello Dan and thanks for your quick response!
Here is the link to my profile
http://www.imdb.com/user/ur29705013/?ref_=nb_usr_prof_0
I just checked and I have Java enabled.
When I open your profile and look at Top-Rated Years/Top-Rated Genres they are not displayed the way they should be either. 90% of the beams have the exact same length. :(
Here is the link to my profile
http://www.imdb.com/user/ur29705013/?ref_=nb_usr_prof_0
I just checked and I have Java enabled.
When I open your profile and look at Top-Rated Years/Top-Rated Genres they are not displayed the way they should be either. 90% of the beams have the exact same length. :(
My last comment wasn't meant as a criticism towards you. I'm just completely stumped as to what causes this. ;)
I'm using a desktop PC with Windows 10 Home 64bit.
I just logged out and it still didn't show correctly.
I recently bought a completely new PC and it doesn't work on either the old one or the new. What adds an extra layer of confusion is the fact that it worked for a few days on the new computer maybe two weeks ago.
Then I had to send it back to the computer store due to some sound problems and now it the statistics are not working properly, again.
Mind you, this is not a major issue. But it would still be nice to know what causes it.
I'm using a desktop PC with Windows 10 Home 64bit.
I just logged out and it still didn't show correctly.
I recently bought a completely new PC and it doesn't work on either the old one or the new. What adds an extra layer of confusion is the fact that it worked for a few days on the new computer maybe two weeks ago.
Then I had to send it back to the computer store due to some sound problems and now it the statistics are not working properly, again.
Mind you, this is not a major issue. But it would still be nice to know what causes it.
(Edited)
Dan Dassow, Champion
Marlon,
Do you have a local library that has has computers available for public use? If so, you could use the library's computer to check on your IMDb profile.
Since, you are having problems with both your new and old computer, it's possible that your ISP may be causing problems.
Do you have a local library that has has computers available for public use? If so, you could use the library's computer to check on your IMDb profile.
Since, you are having problems with both your new and old computer, it's possible that your ISP may be causing problems.
I'm at a friends for the weekend and will check from there. When I'm back home at Sunday I'll report my findings. ;)
Okay totally forgot to do it. -.- But I just visited my page via my tablet (without logging in) and there everything is working as intended.
Since my tablet is using the same ISP as my computer, the problem seems to be lying elsewhere.
Since my tablet is using the same ISP as my computer, the problem seems to be lying elsewhere.
Dan Dassow, Champion
Marlon,
Thanks for checking.
Ruling out your ISP limits the possibilities to some incompatibility with IMDb on your PCs or their is a problem with your IMDb account.
Thanks for checking.
Ruling out your ISP limits the possibilities to some incompatibility with IMDb on your PCs or their is a problem with your IMDb account.
