proof for a declined credit

  • 2
  • Problem
  • Updated 2 months ago
  • Solved
Hi there, can someone with imdb help me?  I have been going through law & Order episodes sorting out guest casts when I found out one episode has characters from a different episode listed by mistake I did an update to point this out but it was declined cos they asked for proof.
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes

Posted 3 months ago

  • 2
Photo of Ed Jones (XLIX)

Ed Jones (XLIX)

  • 11924 Posts
  • 13505 Reply Likes
Could you post your contribution numbers here.
You can find those 18 digit numbers here at,
https://contribute.imdb.com/contributions/history
or here
https://contribute.imdb.com/updates/history/?ref_=helpms_ch_ci_history
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4846 Reply Likes
Also, if you can share screen captures here to support your claim, it is likely to be accepted.
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
#190326-054939-903000 as you can see i have done a link to a video sharing site showing that episode and shown them a time stamp showing the credit.
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4846 Reply Likes
David,

Only IMDb and you can see the content of your submission.
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
whyd Ed Jones (XLIX) ask me to post contribution numbers?
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4846 Reply Likes
This enables the IMDb staff who visit this topic to address your issue quickly, rather than having to look for it in the thousands of submissions requests they get every hours...

They would have asked you anyway, if a contributor such as Ed did not.
(Edited)
Photo of Michelle

Michelle, Official Rep

  • 12134 Posts
  • 8385 Reply Likes
Hi Daniel -

Thanks for posting the additional submission details, the credit order has been verified and the corrected order should be live on the site shortly.  Cheers!
(Edited)
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Theres more that i did for that series #190326-055328-777000 #190326-055626-795000 #190326-055949-858000 #190326-060948-273000 #190326-061352-771000 #190326-061653-510000 #190326-062040-584000 #190326-062328-125000 #190326-062700-055000 #190326-063014-721000
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Bump
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4846 Reply Likes
Daniel,

Please bookmark these 2 useful tools:
Data processing times: https://contribute.imdb.com/times
Your contribution status: https://contribute.imdb.com/contributions/history

Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
I did but i got simerlar problems to the reason i first posted in the first place.
Photo of Michelle

Michelle, Official Rep

  • 12134 Posts
  • 8385 Reply Likes
Hi Daniel -

The remaining episode credit order updates you reported have now been approved and the changes should be live on the site shortly.  Cheers!
(Edited)
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
oops missed 3 #190326-075449-526000 #190326-080141-567000 #190326-080551-568000
Photo of Michelle

Michelle, Official Rep

  • 12134 Posts
  • 8385 Reply Likes
Hi Daniel -

Thanks, these additional episode credit order corrections have now been approved.
(Edited)
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Hi, how come the credits were denied in the first place and how can I get them approved first-time thanks.
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4837 Reply Likes
If we knew the answers to these questions, this forum would much too quiet... :)
Photo of Will

Will, Official Rep

  • 3293 Posts
  • 3735 Reply Likes
Hi Daniel,

You made no error here, this was a mistake on our part.

Regards,
Will
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
So i submit more credits in the same way?
Photo of Will

Will, Official Rep

  • 3293 Posts
  • 3735 Reply Likes
Hi Daniel,

Yes please do and if you encounter any more issues please report back.

Regards,
Will
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Yea sams issue has come up do u want the contribution numberrs
Photo of Col Needham

Col Needham, Official Rep

  • 6834 Posts
  • 4809 Reply Likes
Yes please, we always need the contribution reference numbers
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
#190403-061745-011000
#190403-063133-146000
#190403-063420-932000
#190403-063700-987000
#190403-063942-934000
#190403-064311-805000
#190403-064857-651000
#190403-065407-139000
#190403-065857-541000
Photo of Michelle

Michelle, Official Rep

  • 12134 Posts
  • 8385 Reply Likes
Hi Daniel -

Thanks for posting the additional submission details, these were incorrectly rejected, though I have now approved them and the credit order changes should be live on the site shortly.  Rest assured that I have reported these submissions to the team and have taken steps to help prevent further incorrect rejections.

(Edited)
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Sorry to prove you wrong but its happened again
#190405-081909-365000
#190405-082434-924000
#190405-083925-233000
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Michelle or Will, can i have some help
Photo of Meredith

Meredith, Employee

  • 709 Posts
  • 882 Reply Likes
Hi Daniel, 

These modifications have now been approved, please let us know if you encounter any further issues. 

thanks
Meredith
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Thanks here are some more

#190405-131805-010000
#190405-132201-713000
#190405-132656-144000
#190405-133318-700000
#190405-133656-997000
#190405-135221-323000
#190405-135938-349000
#190405-140946-606000
#190405-141959-708000
#190405-142830-336000
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
bump
Photo of Ed Jones (XLIX)

Ed Jones (XLIX)

  • 11870 Posts
  • 13464 Reply Likes
Hi Daniel.

These need a new post.
This post was marked solved.

Thanks here are some more

#190405-131805-010000
#190405-132201-713000
#190405-132656-144000
#190405-133318-700000
#190405-133656-997000
#190405-135221-323000
#190405-135938-349000
#190405-140946-606000
#190405-141959-708000
#190405-142830-336000


Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Thanks here are some more

#190405-131805-010000
#190405-132201-713000
#190405-132656-144000
#190405-133318-700000
#190405-133656-997000
#190405-135221-323000
#190405-135938-349000
#190405-140946-606000
#190405-141959-708000
#190405-142830-336000
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
This reply was created from a merged topic originally titled Showing proof when adding credits.

Im still having trouble adding/editing credits to a tv series. 

#190405-131805-010000
#190405-132201-713000
#190405-132656-144000
#190405-133318-700000
#190405-133656-997000
#190405-135221-323000
#190405-135938-349000
#190405-140946-606000
#190405-141959-708000
#190405-142830-336000
Photo of Ed Jones (XLIX)

Ed Jones (XLIX)

  • 11870 Posts
  • 13464 Reply Likes
Daniel this was marked as "Solved", so that is why I asked you to do a new post.
It was "unmarked as solved" by a board administrator, and your data that you provided will be handled here instead.

So your new post has been merged with your old post here.

Sorry about the confusion.

Ed
Photo of Will

Will, Official Rep

  • 3293 Posts
  • 3735 Reply Likes
Hi Daniel,

Thanks for your continued reports and please accept our apologies for your poor experience in these cases. I have taken further internal action based on these examples and your feedback is providing valuable information back to our team to rectify these issues.

Thanks again for your continued submissions, it is much appreciated by all of us at IMDb.

Regards,
Will   
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Its mostly working now but a different series isn't being accepted  #190408-113244-113000
Photo of Will

Will, Official Rep

  • 3293 Posts
  • 3735 Reply Likes
Thanks Daniel, it looks like some of this was leftover from the last update, I've resubmitted that now.

Regards,
Will
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
A few more for you:
#190409-134030-130000
#190409-140154-105000
#190409-140953-738000
#190409-141912-516000





Photo of Michelle

Michelle, Official Rep

  • 12134 Posts
  • 8385 Reply Likes
Thanks Daniel, I have now accepted these additional corrections!
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
More:

#190410-200347-115000
#190410-200741-505000
#190410-202222-283000
#190410-203626-273000


Photo of Michelle

Michelle, Official Rep

  • 12134 Posts
  • 8385 Reply Likes
Hi Daniel -

Thanks, these additional updates have been approved.  If you receive further rejections regarding these data updates please let us know and we will revisit the continual rejections.
(Edited)
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Here is more:
#190411-210701-400000
#190411-211756-163000
#190411-212409-885000
#190411-213207-263000
#190411-213804-162000
Photo of Daniel Ross Dudley

Daniel Ross Dudley

  • 48 Posts
  • 65 Reply Likes
Here are some more:
#190411-210701-400000
#190411-211756-163000
#190411-212409-885000
#190411-213207-263000
#190411-213804-162000