Rating problem

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  • Updated 2 years ago
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I have tried to vote on several titles and the stars and rating I gave it doesn’t stay. It just goes back to blank.

Note: This conversation was created from a reply on: Rating doesn't work, is it fake rating or what?.
Photo of Amanda Atkiinson

Amanda Atkiinson

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Posted 2 years ago

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Photo of Claire

Claire, Official Rep

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Hi Amanda,


I'm sorry to hear you experienced this issue while attempting to rate titles.

So that we can offer further help, can you please provide us with the following info?
  • A link to Your Activity page (e.g. https://www.imdb.com/user/ur36221967/)
  • Your Device model
  • Your Operating System name and version number
  • Your Browser name and version number (and/or IMDb app version number)
  • URL or name of the title(s) you've attempted to rate
  • Estimated date/time when you began to experience the rating issue
  • Have you experienced the issue across multiple devices/browsers? If so, provide the above information for all.
Thanks in advance. We look forward to assisting you further.

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