Recommended for you, nothing!

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  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Archived and Closed

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for the last week the recommended for you option in the IMDB app on iso 7 app version 5.10 no longer shows any recommended for you listings at all.. it's empty..

It also does this on my ipad too, but not in say browser mode on my phone. or when I login with my account on a computer.
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jerry

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Posted 3 years ago

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Kurt

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Hi Jarry,

While I have been unable to reproduce what you are reporting, I have forwarded this to our technical team to investigate further. As soon as I have more information I will reply to this thread.

Best,
Kurt
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Kurt

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Hi Jarry,

We've heard back from our technical team and they've been able to test this feature with the same iOS version and IMDb application version that you have provided and, unfortunately, have been unable to replicate what you are encountering. Please note, that sometimes the recommendation may not always generate, in this case we recommend adding a few more titles to the watch-list on your account and rating a few more titles with your account, this may generate some recommendation during your next mobile application login session.

Best,
Kurt
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jerry

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it's only happening with iso 7.1.2 on Iphone 4s and Ipad 4? I am not sure what version that is because I don't have it here right now.

i've got from page of recommended movies to one. deepwater Horizon 2016 with mark wahlberg.

in my account I've got 62 movies in my watch list and 4598 in my ratings. It's only happening in apps so It's maybe got me thinking it's something to do with the apps.

could someone contact me at the same email address as this account and will work it out the problem.
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Kurt

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Hi Jarry,

I'll forward the additional information you have provided to our technical teams for further investigation. We'll respond to you here when we have more information to share.

Thanks,
Kurt
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Karol

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Hi, I have an android phone, samsung galaxy 7. And I am having the same issue. The recommendations show up fine on pc and laptop, but I either get no recs on my IMDB app on my phone, or I get 2-3 at most. This has been going on for about 2 weeks now. I thought it was a glitch that would resolve itself, but it's still going on. And I already have the app updated. I'd appreciate any help with this too. Thanks!
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Kurt

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Hi Karol,

I have passed this information forward, thank you for reporting this.

Best,
Kurt
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Jamie Bowe Dunson

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It's happening to me in the last week too. What's going on? I rely on that in the app the most.
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Karol

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Hi, has there been any progress made on this? It's still not fixed on my end.

Thanks again!
Karol
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Kurt

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Hi All,

Our technical team is still investigating this, as soon as we have a resolution we'll respond here notifying everyone who has encountered this.

Best,
Kurt
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Abdullah Badr

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This reply was created from a merged topic originally titled The " recommended for you " is empty, why ? Even when the web page give me a reco....

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Kurt

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Thanks for your patience,

Our technical team has notified me that this issue should now be resolved. I recommend logout and logging back into the iOS application. If you encounter any further issues please let us know.

Best,
KurtĀ 
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jerry

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Yep its working again, it's a christmas miracle!

Hey thanks, Kurt...
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Karol

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Hi Kurt, thanks so much. Seems to be working again! So glad to have this back.
Happy Holidays!

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