Review submission not working

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  • Updated 3 years ago
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Hi all. I've been trying to submit a review of Star Trek: The Motion Picture (hardly urgent, I know) for about 15 minutes. I click "submit" and absolutely nothing happens - no notice that it was submitted, no appearance on my list of pending reviews. Any idea why I can't pull the trigger on this thing? Thanks.
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Brian DiPaolo

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Posted 3 years ago

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3 years ago
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Horst

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"my list of pending reviews"

You still got this one?
3 years ago
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Brian DiPaolo

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Oh, did they change the format of this stuff recently? For all I know, I just submitted the dang review 700 times, and am awaiting a confirmation that never appears. :-)

Seriously though, nothing at all happened when I clicked submit. Is that the new normal?
3 years ago
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Col Needham, Official Rep

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Please see https://getsatisfaction.com/imdb/topics/update-to-user-reviews

We have not received your latest review, sorry.  Please can you upload a screen-grab of the review submission window? 
3 years ago
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Brian DiPaolo

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Thanks for replying. Still no luck today. See below for the screen grab. When I click Submit, nothing happens. Is there a length limit now or something? I do tend to gas on a bit.

2017-12-22T15:20:35+00:00
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Col Needham, Official Rep

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There is a maximum size but it would trigger an error message.  Please can you follow the advice in https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow... and see what happens. This could be related to a browser plugin (especially ad blockers) or a browser specific issue. 
3 years ago
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Michelle, Official Rep

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Hi Brian -

Thanks for posting the screen grab, looking at the review content I can see that this is not an issue with the length.  Can you confirm what device you are using to submit the review? 
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