Reviews are being removed.

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  • Updated 3 years ago
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My review of A Bad Moms Christmas that I wrote around a month back has been removed and this has happened twice now (This happened to me with The Last Jedi too). If there is any problem with the reviews and they are reported, I at least deserve to know the accusations. Because to my knowledge neither do I break any rule or insult someone or use any bad language.
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Arth Joshi

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Posted 3 years ago

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Michelle, Official Rep

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Hi Arth -

I just reviewed your account and can see that both reviews you mentioned, for "A Bad Moms Christmas" and "Star Wars: The Last Jedi", have been approved and are listed live on the site, you can see all your live reviews here (note that you will need to click on the 'Load More' button to see all reviews).

I hope this helps!
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Arth Joshi

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Hello Michelle,

Yeah, but these are the one that I rewrote after they were removed without notifying me the reason. I wrote A Bad Moms Christmas's review the day it was released which was around a month back and it was approved too but then it somehow disappeared. All I ask is there should be a proper process where if any reports are submitted for any changes they should be notified to the creator or the writer of the review or plots so that he/she may not repeat the mistakes or the errors that were pointed out.
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Michelle, Official Rep

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Hi Arth -

After looking further at your account I am able to see that you have two active reviews for "A Bad Moms Christmas" live on the site, and I don't see any instance where any of your reviews have been removed:





Both of the reviews above are live on the site (your initial review from November and your later review in December).  Currently our policy is that we only don't allow duplicate review posts for a single title, so we will need to remove one of the above reviews.  Can you confirm which review you would like to have remain listed?

Regarding your initial review for "Star Wars: Episode VIII - The Last Jedi", I do see that there was a review for that title previously that was removed.  Currently when reviews are reported to us and removed from the site, we will not send a notification.  If you feel that your review did not violate any guidelines, the best thing to do in these cases is to resubmit it.
(Edited)
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Arth Joshi

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Please keep the one that was written in November.
And sorry about the misunderstanding it just reappeared this morning. But I would still appreciate it if I would receive the reason about the reporting of my reviews. Thank you.
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Michelle, Official Rep

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Hi Arth -

Thanks for confirming, the second review from December has now been removed, the initial review posted in November will remain listed.  Our records show that your reviews for both "A Bad Moms Christmas" and "Star Wars: The Last Jedi" were not reported/removed.  If you find in the future that you have a review that has been removed, it's best to review our guidelines and then re-submit.
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Arth Joshi

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This is the mail that I received for the first review of The Last Jedi that I wrote on 15th December
(Edited)
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Michelle, Official Rep

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Hi Arth -

Thanks for the additional details, researching further I was able to see that the review mentioned above was removed incorrectly due to an error in processing. 

Regarding your comment about being notified if a review has been reported, I would encourage you to post this topic as a new Idea within this community which will allow other users to comment and vote on this process request.
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Arth Joshi

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Yeah sure I will do that. And thank you for your help.