lately, my reviews seem to be pending for an inordinately long amount of time. Usually they show up instantly especially if it is a current episode of a current show. I wanted to make small edits to a review I posted last night, but it was in pending limbo, so I uploaded a new review containing the corrections, but both reviews are still pending. Normally, I can go in and delete the original review once it shows. But neither of them are showing at all, which is highly unusual for a show that has just televised it's most recent episode. Star Trek Discovery, Episode "The Red Angel", user name weAponX. I want to delete the first review and keep the 2nd. Can anyone tell me what is going on? It's not just my review, the other reviews have been trickling in very slowly, when usually, by the time an hour past broadcast there are usually at least 10 reviews showing. There are only six showing as of this morning.
Posted 1 year ago
Elizabeth, Employee
Hi there,
As Vincent has noted, your user reviews are still pending. You can track processing times through the link he's provided.
Thanks.
As Vincent has noted, your user reviews are still pending. You can track processing times through the link he's provided.
Thanks.
There is also one more thing I want to add to this request, because sometimes our reviews happen to mysteriously disintegrate overnight and sometimes we don’t even see which ones were deleted. I mean, they are deleted outright with no notification whatsoever. Previously under the old reviews section, if a review was found unacceptable, we would get a notification of such, and we could edit it and put it back up.
Because I hate my reviews vanishing, especially if there is no notification that they are being deleted or even which ones were deleted. In fact it was just the sheer luck that I discovered maybe five reviews that were deleted and I had the original contributor email which had my review and I was able to put them back up, I’m not really understanding why they were deleted in the first place other than somebody complained about them and the only option for the complaint is “delete”, rather than a text box where we can enter our explanation of why we think the review is inappropriate. Like we used to have. And even back then, if if reviews were deemed inappropriate and therefore deleted, we were shown which ones were deleted and we could edit them because somebody would have had the decency to explain why they thought it was inappropriate and therefore we would be able to correct it and re-upload it.
But this new review system, where anybody can complain about my review for “Star Trek Discovery” (The one that says, “This is Star Trek, deal with it“) and have it deleted 10 times in a row, when there was absolutely nothing in that review to merit deletion, and I wasn’t even notified that it had been deleted, I think that’s the most unfriendly thing on this entire website. Can these matters be brought up to somebody who can think about giving us a notification system of which reviews have been deleted? Because I am positive that I should have well over 800 reviews on this site, fact I am positive that I should have over 900 reviews at this point, right now and all I am seeing right now are 778.
Thank you, sorry for the irate complaint.
Because I hate my reviews vanishing, especially if there is no notification that they are being deleted or even which ones were deleted. In fact it was just the sheer luck that I discovered maybe five reviews that were deleted and I had the original contributor email which had my review and I was able to put them back up, I’m not really understanding why they were deleted in the first place other than somebody complained about them and the only option for the complaint is “delete”, rather than a text box where we can enter our explanation of why we think the review is inappropriate. Like we used to have. And even back then, if if reviews were deemed inappropriate and therefore deleted, we were shown which ones were deleted and we could edit them because somebody would have had the decency to explain why they thought it was inappropriate and therefore we would be able to correct it and re-upload it.
But this new review system, where anybody can complain about my review for “Star Trek Discovery” (The one that says, “This is Star Trek, deal with it“) and have it deleted 10 times in a row, when there was absolutely nothing in that review to merit deletion, and I wasn’t even notified that it had been deleted, I think that’s the most unfriendly thing on this entire website. Can these matters be brought up to somebody who can think about giving us a notification system of which reviews have been deleted? Because I am positive that I should have well over 800 reviews on this site, fact I am positive that I should have over 900 reviews at this point, right now and all I am seeing right now are 778.
Thank you, sorry for the irate complaint.
(Edited)
It just tells you how many reviews are in queue since a particular date, it’s not really that helpful in giving you any information about when exactly your review or other contribution will be published. It doesn’t say anything about the status of our review contributions, and, the review status is all the way on the very bottom . The only indication we get is from the “status” link which is sent to us in the contributor zone email receipt which is sent to us right after we write a review. It’s odd that our reviews are given a contributor ID number, but they cannot be searched from the contributor zone. It is as if our reviews are handled through the contributor zone, but only through section 31’s secret area (in the context of the show I was reviewing )
I wrote a third review last night at around midnight my time, maybe 12:30 or so, which would make it about 3:30 or so your time. When I woke up this morning it was published. Can someone please delete the two previous ones? If those finally publish I will do that myself .
The relevant contributor ID numbers
#190322-084316-614904 and
#190322-031906-746004- these are the ones that need to be deleted.
#190323-073739-574104
Was the one that got approved, and I just edited that one and the number for the edit would be
#190323-135539-863404.
My external review got added more quickly than this internal user review. Which is actually totally backward behavior from previously, whenever I did a site edit sometimes it would take months for those to show up. This one showed up practically instantly, while my original user review just sat there telling me that it would be published on the 22nd and it was not published even on the 23rd.
I think what I’m asking here is that if there’s some issue with our reviews that makes the editors want to hold up on them for a while, we deserve some kind of email indication that there will be some extra time. Thank you for coming in here, I can’t afford to purchase an IMBd pro account, but I have been a contributor here since the site was first created.
I wrote a third review last night at around midnight my time, maybe 12:30 or so, which would make it about 3:30 or so your time. When I woke up this morning it was published. Can someone please delete the two previous ones? If those finally publish I will do that myself .
The relevant contributor ID numbers
#190322-084316-614904 and
#190322-031906-746004- these are the ones that need to be deleted.
#190323-073739-574104
Was the one that got approved, and I just edited that one and the number for the edit would be
#190323-135539-863404.
My external review got added more quickly than this internal user review. Which is actually totally backward behavior from previously, whenever I did a site edit sometimes it would take months for those to show up. This one showed up practically instantly, while my original user review just sat there telling me that it would be published on the 22nd and it was not published even on the 23rd.
I think what I’m asking here is that if there’s some issue with our reviews that makes the editors want to hold up on them for a while, we deserve some kind of email indication that there will be some extra time. Thank you for coming in here, I can’t afford to purchase an IMBd pro account, but I have been a contributor here since the site was first created.
Col Needham, Official Rep
As I stated initially, there used to be a help link that actually brought you to a place where you could load a trouble ticket and some human person would check it out and I have had reviews that were in limbo taken out of limbo due to that system. But I believe now you have to be IMDb Pro to do it, and I simply don’t have the money to become pro I’m not really pro anyway, other than maybe my sheer volume of reviews, which I am pretty sure there are over 100 missing right now.Sorry but this information is incorrect. No such system existed and IMDbPro offers no such service (in fact IMDbPro does not even support the display nor contribution of user reviews).
Please see our reply in a moment which will clarify the situation.
Hm, :( I know for a fact it existed. It was well-hidden in the Site. It was not listed under the "Help and Support" section, it was a link that was available if you used a microscope from within your Account settings. I used it several times, I may even have email stored in my email account containing replies to it. This feature stopped existing when the site started being reconstructed, back when we were both involved in the discussions about returning functionality to to Reviews section. for a wile, we didn't even have the ability to search through them (we still don't in fact, although now we can list them). It was a kind of "Trouble Ticket" system, I was given a ref number by the persons/employees that helped me. But it indeed existed. The Pro system SHOULD have such a system. It may have been taken down when the Discussions were taken down. I'm going to see if I have anything left in my Inbox from using this function, I'll be back in a while.
Col Needham, Official Rep
This sounds like the old help desk. The same customer service team can be contacted via the new help desk at https://help.imdb.com/contact
I've looked all through the new Help section, Col, it just ain't there anymore. Thank you though. I suppose I have gotten enough good input from you and the other fine people on this site for the next time I have an unexpected hangup. Thanks, a lot.
Col Needham, Official Rep
To clarify the situation on review processing ...
Please see https://help.imdb.com/article/contribution/contribution-information/when-will-my-update-be-added/GEK...
Contributions are not processed strictly in the order they are received; we optimize processing for overall efficiency and accuracy. Re-posting the same review while another for the same title is pending will often have the opposite of the intended effect and will slow the processing down further.
To check the status of any review, we recommend using the new experimental tracking system which includes all reviews, regardless of the IMDb interface used to contribute the review. Please see https://contribute.imdb.com/contributions/history
Finally to add support to the idea to track deleted reviews, please vote and comment upon the idea thread at https://getsatisfaction.com/imdb/topics/deleted-reviews-coming-back-any-time-soon
Please see https://help.imdb.com/article/contribution/contribution-information/when-will-my-update-be-added/GEK...
Contributions are not processed strictly in the order they are received; we optimize processing for overall efficiency and accuracy. Re-posting the same review while another for the same title is pending will often have the opposite of the intended effect and will slow the processing down further.
To check the status of any review, we recommend using the new experimental tracking system which includes all reviews, regardless of the IMDb interface used to contribute the review. Please see https://contribute.imdb.com/contributions/history
Finally to add support to the idea to track deleted reviews, please vote and comment upon the idea thread at https://getsatisfaction.com/imdb/topics/deleted-reviews-coming-back-any-time-soon
It happens with upvotes as well as down votes, it’s a problem with abuse of the system including up votes, down votes and short Spammy reviews . A solution to this that would probably put a stop to it rather quickly would be if they reenacted the automatic spellchecker. Because the fake accounts definitely had trouble with that one, when presented with a screen where they have to actually physically interact with it and correct all of their misspellings (and the Spammy reviewers always have lousy spelling and grammar), whatever software they are using to make hundreds of those simply gives up. I think that would be an even better solution than removing the tools that they abuse, not just the town vote, as you say, but the up vote as well. Basically show the reviews in a random manner that doesn’t favor anybody.
Ed Jones, and that’s the problem, there should be no political posturing in the reviews section, be they spam-reviews by RWNJs, or anyone else. Unless the title specifically deals with it. But most people don’t go to the movies to see/hear Rush Limbergerbaugh spouting his poodoo, They go to the movies to get AWAY from having to hear him spouting crap. If they decide to go to one of those nut job movies, Clinton cash etc., it’s their own fault. Most films/TV shows are apolitical, and the attacks on said films are attacks on either the actors that acted in them or the director that directed it. Or some other irrelevancy, it has nothing to do with the title.
Nick, are you sure you are commenting on the right thread? I had made another thread about considering removing a feature that is abused, The downvote button. Turns this place into a shit house like reddit, and even that place has been removing access to that button, in the most popular subs. I was posting here, about reviews that are hung up in the system for ages and ages. The longest I ever had a review hung up was about a month and a half for an episode of “almost human“.
That's Rush and Anderson. Lets not forget that we are supposed to be neutral.
XweAponX,
I know I'm on the wrong thread, I just didn't know how to link from one to the other to follow up on something you said here. Anyway, I'll move on and think about what you said.
I know I'm on the wrong thread, I just didn't know how to link from one to the other to follow up on something you said here. Anyway, I'll move on and think about what you said.
XweAponX
Joined community on March 7, 2014
https://getsatisfaction.com/imdb/people/jonny_vee
- - -
Check status ? ?
Star Trek: Discovery (TV Series)
The Red Angel (2019)
https://www.imdb.com/title/tt8282872/reference
https://www.imdb.com/title/tt8282872/reviews - 30 Reviews
An Angel on the Head of Two Pins
XweAponX
23 March 2019
Is this the last we'll see of Airiam?
https://www.imdb.com/review/rw4738566/
XweAponX
IMDb member since April 2003
https://www.imdb.com/user/ur2366174/
https://www.imdb.com/user/ur2366174/reviews - 788 Reviews
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This is actually my second get satisfaction account the original one has the same username but a different Profile image. I used that one during the time the reviews section was being rebuilt. I somehow created this account, which is a secondary account but apparently it links directly to my IMDb account, which I prefer.
I just want to add, that these links are just what I needed. These are great resources, thanks SO MUCH for making me aware of them!
XweAponX
XweAponX
XweAponX
XweAponX
Vincent Fournols