search with non-ASCII character is broken

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  • Updated 1 year ago
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Hi,

Search with non-ASCII character is broken. For instance, enter "les garçons sauvages" in the search box on https://www.imdb.com/ and it yields "les garçons sauvages" with no matches. The cause seems to be an encoding inconsistency between UTF-8 and ISO-8859-1 since a "ç" encoded in UTF-8 and interpreted as ISO-8859-1 gives "ç".
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vinc17

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Posted 1 year ago

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Claire, Official Rep

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Hi vinc17,

Please know that I was able to perform the search referenced in your message, and produced the following results:

http://www.imdb.com/find?s=all&q=les%20gar%C3%A7ons%20sauvages&ref_=nv_sr_sm

Can you please confirm if you are still able to reproduce this issue? If so, can you please provide us with the URL of the search results page, and a screenshot if possible?

Thanks!
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vinc17

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I can still reproduce the problem, whether I'm connected or not. I'm using Firefox. I've also tried with Opera. Same problem. Here's a screenshot with Firefox after I hit [Enter]:
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vinc17

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After various tests, everything is OK with the http URL, but the problem is always reproducible with the https URL.
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bderoes, Champion

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Confirming Vinc17's report:

From the search box atop (nearly) every IMDb page:
https://www.imdb.com/find?ref_=nv_sr_fn&q=les+gar%C3%A7ons+sauvages&s=all


Also from Advanced Title Search:
https://www.imdb.com/search/title?title=les+gar%C3%A7ons+sauvages


Claire, Employee
How/where did you do your search that gave results?
I only get results when using the ASCII letter c instead of ç.
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Claire, Official Rep

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Thank you both for confirming. 

I was able to do the search successfully when the URL included "http".

I've reported this issue to our technical team for further investigation. We'll update this thread once we receive further information.

Thanks in advance for your patience.
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Claire, Official Rep

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Hi vinc17,

I've confirmed with our technical team that this has now been resolved.

Please let us know if you experience any further difficulties.

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