Server not found

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I get a "Server not found" message when I try to access imdb.com Is the website down or is this just something in my area? I live in Romania. Thanks.

Anca Ralu

3 Posts
0 Reply Likes

Posted 7 years ago

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7 years ago

cartman_1337

422 Posts
564 Reply Likes

I can access the site just fine from here. I did experience some sluggish behavior, and got a couple of error messages when refreshing a message board page about an hour ago, so there might be some load issues or something. Most of the time I can access it just fine, though, so if you can't access it at all, there might be something in your area.

1 person likes this

2013-10-11T04:03:42+00:00

Eve Doerschel

3 Posts
0 Reply Likes

I have the same problems since two days from New Zealand?

2013-10-11T05:57:38+00:00

Simon Thomas Rose

1 Post
0 Reply Likes

me too im with Orcon in nz and i rely on imdb.com

2013-10-11T07:58:46+00:00

Jules Forstek

1 Post
0 Reply Likes

I have the same problem in France with an Orange Box (Livebox )

2013-10-12T03:35:32+00:00

Eugene Ratana

2 Posts
0 Reply Likes

I too have the same problem and living in Australia, sorry to fear it's happening to you guys but i;m glad it's not just me.

2013-10-12T04:40:42+00:00

Nathan Wadowski

2 Posts
0 Reply Likes

I'm in Idaho, it won't work on my laptop or my phone.

2013-10-12T04:57:19+00:00

Dannielle Meyer

1 Post
0 Reply Likes

I have the same problem. Using the app on my iPhone. I'm in Manchester, uk.

2013-10-12T06:23:16+00:00

Cyndi Sanchez

11 Posts
0 Reply Likes

It's been two days with this problem. Driving me crazy! I can find my way in through an IP address, but I can't sign in, comment, rate, in other words I can't login at all!! What's going on? Why doesn't imdb acknowledge this and correct it? Sorry, just frustrated!!

2013-10-12T07:39:11+00:00

Cyndi Sanchez

11 Posts
0 Reply Likes

Okay. Some NEWS HERE. When I disconnect my wireless router, I can access everything. When I plug it back in, can't log-in, comment, rate, etc. Somehow my router is involved. Since it's the middle of the night and the weekend is here, I don't think I can contact Belkin, which is the wireless router. I did re-boot with a thirty minute time out, but that's when I discovered I could connect to imdb!! As soon as I plugged the router back in, I couldn't. I also found that I had turned on "cellular" in my iPhone and that was causing problems. So Monday I will call Belkin and see if they can give me some advice, and try turning off cellular in your phones if you are using that. Whew! Hope it made some sense!! What a headache this has been!

2013-10-12T09:43:47+00:00

Bjørg Corny

1 Post
0 Reply Likes

I also has had problems to get to this site with my laptop or cellaphone for the last two days, but when I use my tablet there is no problem....

2013-10-12T20:35:52+00:00

Cyndi Sanchez

11 Posts
0 Reply Likes

I am now completely okay. Very weird. At 11a.m. this whole problem resolved itself. My wireless router is on and no problem. I can access imdb now through my app and rate, comment, etc. it all just worked. So as of now, 10-12-2013 it's all working for me. I hope others are getting their service back also. What a headache!

7 years ago

Giancarlo Cairella, Official Rep

1108 Posts
1045 Reply Likes

Thank you for reporting this. Could you please let us know how you connect to the Internet (i.e. who is your Internet Service Provider) so we can investigate?

1 person likes this

2013-10-11T14:55:44+00:00

Elle Wilson

1 Post
0 Reply Likes

Time Warner Cable is the provider and Imdb has been down for almost 24 hours.

2013-10-11T20:43:20+00:00

Kya Garwood

1 Post
0 Reply Likes

I also cannot access IMDB or IMDBPRO using safari, windows, or google, error message is cannot find server. London

2013-10-12T04:04:35+00:00

James Carter

1 Post
0 Reply Likes

I'm intermittently having the same problem. It seems to be worse using Google Chrome than with Firefox. I am in the central USA. (ATT-DSL)

2013-10-12T04:23:40+00:00

Kim Sloan

5 Posts
1 Reply Like

So Giancarlo, we have heard nothing from you or any representatives from IMDB or it's associates as to why paying loyal IMDB Pro and other customers are not able to access the IMDB website. It is now a problem worldwide, and for me it has been three days of trying to get on to update my daughter's site, with no success, and error messages. Then we were redirected to this blog site, and no one has gotten answers! (Time Warner Cable Roadrunner & Wifi, Los Angeles, CA). I notified Time Warner Cable, and was told it was IMDB's problem and IMDB should be looking into it. Please let us all know so we can track this properly and get back to updating our clients. Thank You!

2013-10-12T04:42:09+00:00

Nathan Wadowski

2 Posts
0 Reply Likes

Centurylink.

2013-10-12T05:03:32+00:00

Heidi Ifft

11 Posts
1 Reply Like

Has Giancarlo Cairella quit, given up or was he designated a non-essential employee?

7 years ago

Claudine McMutrie

1 Post
0 Reply Likes

I'm having the same problem here in Scotland, it's been like this for a few hours now

7 years ago

New Yolk Times

1 Post
0 Reply Likes

I can't access the IMDB from here in Los Angeles. I've been trying for hours. I use CHROME. I tried Safari, but I still get an error message that says "The Webpage is not available"

7 years ago

Anca Ralu

3 Posts
0 Reply Likes

My ISP is called RCS-RDS. My connection is 100Mbps fiberlink. I'm on a Macbook and I browse using Firefox, Chrom, Safari.

7 years ago

Chung Fang

2 Posts
0 Reply Likes

Same problem here. In Los Angeles here as well. Any tip?

7 years ago

Giancarlo Cairella, Official Rep

1108 Posts
1045 Reply Likes

To all who are experiencing difficulties, thanks for reporting this. Our technical staff has been alerted and is looking into this.

1 person likes this

2013-10-11T06:18:04+00:00

John Gilford

8 Posts
0 Reply Likes

Must be a DNS problem. I'm in LA. Time Warner Cable I finally found two ip addresses that worked: 207.171.162.180 or 72.21.203.211 The website http://www.isitdownrightnow.com/imdb.... has 232 posters who are having the same problem

2013-10-11T06:51:14+00:00

Kausar Shaikh

3 Posts
3 Reply Likes

Using those ip addresses, I can access the IMDB homepage but cannot login into my account

2013-10-11T07:16:47+00:00

John Gilford

8 Posts
0 Reply Likes

I can't either using Firefox as the login redirects to another DNS link. HOWEVER, I also use Comodo Dragon browser. In the settings section click on Advanced settings at the bottom of the page and then check the box Enable malware domain filtering (Comodo Secure DNS) This enables you to use COMODO's DNS server. Using that server I was able to login to my IMDB account. In fact, Once you are on the Comodo DNS server, you can access IMDB the usual way i.e. imdb.com IF YOU DON"T WANT TO CHANGE Browsers you can use Google DNS Search for "How to Change to Google DNS for Fast Internet" and follow the instructions

2013-10-11T16:27:41+00:00

Kausar Shaikh

3 Posts
3 Reply Likes

Well I love Google Chrome a little too much to change it. I have found a solution that meets my need. I have changed my primary DNS server address to Google's 8.8.8.8. IMDB is working just fine since then.

2013-10-11T19:40:44+00:00

Ben Trebilcook

5 Posts
1 Reply Like

Same problem here in London, UK. Sky Broadband.

2013-10-11T20:15:59+00:00

Dann Netter

2 Posts
0 Reply Likes

Same problem. Yesterday was able to get onto IMDb, today not.

I am in Los Angeles and use Time Warner and cannot access IMDb from Firefox, Safari or Chrome using all the latest versions (server not found).

My computer is an iMac 10.6.8.

My iPhone and iPad (both ios 6) also fail.

HOWEVER, I CAN get onto the website with the very same internet connection by using my MacBook Pro v10.8.4 and Firefox v24.0.

That's how I made this post.

Crazy, huh?

2013-10-12T00:32:53+00:00

Ryan Toohey

1 Post
0 Reply Likes

i cant log on for the last 2 days from my laptop, in ventura county, use timewarner. however i can logon from my nook tablet. so i thought it was my computer. after running every virus malware, i googled the problem and found this page.

2013-10-12T01:46:41+00:00

ding dong

1 Post
0 Reply Likes

same problem here in banda aceh indonesia, i can't open imdb since last night, i use firefox 24

2013-10-12T03:37:28+00:00

Eugene Ratana

2 Posts
0 Reply Likes

It's been 2 days for me and from Australia

7 years ago

Chung Fang

2 Posts
0 Reply Likes

Thanks. My service provider in Los Angeles is Time Warner.

7 years ago

Heidi Ifft

11 Posts
1 Reply Like

Same problem here in LA. Error message is webpage not loading/cannot find server. I've tried with Safari and with Firefox. Same error with both browsers. Same message whether I attempt to access imdb.com as well as my IMDBpro.com account. My ISP is Time Warner. The only way I can access imdb is via phone with WiFi turned off.

1 person likes this

2013-10-11T06:01:51+00:00

John Gilford

8 Posts
0 Reply Likes

I'm having the same problem in Los Angles . I GOT IN USING Either of these two IP Addresses: 207.171.162.180 or 72.21.203.211 There must be a problem with the DNS server

2013-10-11T18:16:57+00:00

Heidi Ifft

11 Posts
1 Reply Like

Thanks, John. Is that something I should call Time Warner about? Or should I try to fix it myself?

2013-10-11T19:49:48+00:00

John Gilford

8 Posts
0 Reply Likes

It's not Time Warner, as it is effecting internet service providers throughout the world. The problem is with IMDB. The post by Employee 1 above indicates that they are working the issue.

7 years ago

PixieJam

1 Post
0 Reply Likes

Hi. I've been getting the same thing now as well for a couple hours. It comes and goes. It's driving me nuts

7 years ago

Heidi Ifft

11 Posts
1 Reply Like

It's really driving me bananas because 1) I pay for this service and 2) I need it for my work which is why I pay for it. Is there any ETA on the fix?

7 years ago

John Gilford

8 Posts
0 Reply Likes

THIS WORKS FOR ME. I GOT IN USING Either of these two IP Addresses: 207.171.162.180 or 72.21.203.211 There must be a problem with the DNS server

7 years ago

Tatjana Dimić

1 Post
0 Reply Likes

same problem in Serbia

7 years ago

Anca Ralu

3 Posts
0 Reply Likes

It's working again for me.

7 years ago

GingerDave Robinson

1 Post
0 Reply Likes

in uk, still not working, using firefox

7 years ago

Bob Rohrer

2 Posts
0 Reply Likes

This reply was created from a merged topic originally titled
Computer's inability to find imdb.com.

Starting around 7 p.m. yesterday until a few minutes ago, neither Firefox nor AOL was able to reach imdb.com (from my computer, anyway). Firefox never got through (I consistently got the message, "Firefox can't find the server at www.imdb.com"; a few times, AOL was able to reach the IMDb, but I was unable to log on. Around 11:20 a.m. today, the problem vanished without my having done anything new to try to remedy it (I had already restarted the computer & cleaned out the cache(s) several times over the 12-plus hour period, to no effect).

I'd be interested to know whether this was a widespread problem or whether it affected only a few users. Thanks.
-- Bob Rohrer

7 years ago

Jon Ferreira

2 Posts
0 Reply Likes

This reply was created from a merged topic originally titled
Redirecting Away from IMDP Page.

I am having difficulty getting on the site and staying on the site. Every time I go to the page, I am redirected to my ISP search page. When I do get on the page, I often get redirected every time I try to navigate through the website. I have run a scan for Malware and Adware, dumped my caches/ history, and done similar things. I will contact my ISP, but is there anything else that could be preventing me from staying on the site? I appreciate any help I can get.

7 years ago

Peter Roberts

2 Posts
0 Reply Likes

This reply was created from a merged topic originally titled
Unable to access imdb data.

I'm having problems with imdb app on ipad and via web, cannot search or find things, get data error cannot connect to database right now. Seems like a problem at imdb end. I've checked region settings, reinstalled and still the same problem. Can anyone help?

7 years ago

Eve Doerschel

3 Posts
0 Reply Likes

This reply was created from a merged topic originally titled
Can't open IMDb.com webpage since two days. I am from New Zealand. Are there any problems or can I do something from here?.

7 years ago

Patricia Clifford

3 Posts
0 Reply Likes

This reply was created from a merged topic originally titled
Cannot access IMDB Pro even though I have paid up subscription.

For one week I have been unable to access IMBD Pro even though I have a paid up subscription and have been using it for four years. The site changed it's design and way to connect to IMBD Pro recently. Does anyone else have this problem? Any suggestions for fixes?

2013-10-11T16:25:53+00:00

Giancarlo Cairella, Official Rep

1108 Posts
1045 Reply Likes

This topic was incorrectly moved. Please reference the new topic here: Cannot access IMDB Pro even though I have paid up subscription.

7 years ago

krlkrvr

3 Posts
0 Reply Likes

This reply was created from a merged topic originally titled
IMDB.com Domain Does Not Resolve Through Two Main Verizon Public DNS Servers.

Hello,

I've noticed that I can't resolve the IMDB.com domain through Verizon's Public DNS servers 4.2.2.1 and 4.2.2.2 for nearly 10 hours today. Does someone know how to contact IMDB technical support so that they can correct this problem through Verizon?

Thanks!

7 years ago

Removed

1 Post
0 Reply Likes

Same here in UK..over 24 hours now with 'website not found.' Pretty poor service IMDb

7 years ago

Kausar Shaikh

3 Posts
3 Reply Likes

IMDB website is working fine. It is not down at all. The issue is with DNS resolution.

Here is the solution - Until IMDB fixes the DNS server issue with local ISPs, use public DNS servers like google's 8.8.8.8. I changed mine on both PC and android mobile on morning and IMDB is working again since then with no issues whatsoever. Here is the link for Google's DNS servers https://developers.google.com/speed/public-dns/?csw=1. Instructions regarding how to change your DNS server is given over there.

If for some reason you insist on using your ISP's DNS servers, then use a proxy site like http://hidemyass.com/ in order to access IMDB.

PS: IMDB please solve the DNS resolution issue fast. It has been over 24 hours now.

3 people like this

7 years ago

Toni Katano

1 Post
0 Reply Likes

Yep. Have not been able to access IMDB from my Personal Macbook or my iPhone when I use the WiFi. Super frustrating. I'm in LA. I need to access my page and do some research STAT. It's been over 24 hours now. It's driving me absolutely insane.

It works on my iPhone when I use 3G, but I really need to get on this site from an actual computer and not a smartphone. Please help.

Time Warner is my ISP.