Single Parents (2018– ) About 45 images need to be deleted.

  • 1
  • Problem
  • Updated 4 months ago
  • Solved
Plenty of duplicates in the gallery. However the ones that need to be deleted are not locked and have no copyright or anything. I'm willing to do the legwork to delete them but the site is not letting me. 
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Ben Hampel

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Posted 12 months ago

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Steve Crook, Champion

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Hello Ben Hampel
What is it saying when you try to delete them? 
 
    Steve

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Ben Hampel

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It allows me to complete the process but they never disappear. I've tried several times since Wednesday. 
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Col Needham, Official Rep

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Please see https://help.imdb.com/article/contribution/contribution-information/when-will-my-update-be-added/GEK...

Since images are covered by the "Track My Contribution" feature, simply find the email receipt for any unprocessed images and click the link "View the status of your contribution" to check the status. 
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Ben Hampel

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Well it's been two weeks. I've tried deleted the duplicates about three or four times. No error messages. It allows me to complete the process but nothing happens. No copyrights or locked anything.
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Col Needham, Official Rep

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What reasons are given in the contribution tracking for the declines? 
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Ben Hampel

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404 error. Page not found.
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Col Needham, Official Rep

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Sorry about that.  Please can you post some of the relevant 18-digit contribution IDs from the emails. 
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Ben Hampel

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Contribution #181002-023026-618302
Contribution #180924-081525-474402
Contribution #180926-200750-013302
Contribution #180926-200719-317102
Contribution #180926-200651-778002
Contribution #180924-095940-851102
Contribution #180924-091250-785502
Contribution #180924-085600-160402
Contribution #180924-073739-392702
Contribution #180924-073711-668202
Contribution #180924-073640-335702
Contribution #180924-073609-186802
Contribution #180924-073537-458802
Contribution #180924-073502-944902
Contribution #180924-073431-961602
Contribution #180924-073337-994202
Contribution #180924-073302-025802
Contribution #180924-073227-037202
Contribution #180924-073153-169102
Contribution #180924-073104-679802


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Michelle, Official Rep

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Hi Ben -
Thanks for confirming the details, I have filed a ticket with the appropriate technical team to investigate the errors you reported when clicking on the tracking contribution links.  I am also checking on why the duplicate image deletion requests were not accepted (I suspect it's because the images are press images), but I will confirm here with you once I get confirmation.
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Ben Hampel

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:)
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Ben Hampel

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Any update on this? The duplicates have not be removed. Obviously not a rush.
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Michelle, Official Rep

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Hi Ben -

The duplicate images for the Pilot episode have now been removed.  Cheers!
(Edited)