Staff: Spam on IMDb's Get Satisafaction Site

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Please disable the following accounts whose users have posted spam to IMDb's Get Satisfaction site:

Nguyen Phuc: https://getsatisfaction.com/people/ng...
waiting: https://getsatisfaction.com/people/wa...
swan_bella52: https://getsatisfaction.com/people/sw...

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

Posted 7 years ago

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7 years ago

Giancarlo Cairella, Official Rep

1108 Posts
1045 Reply Likes

Thanks for the heads up. The super-efficient GetSatisfaction staff has already taken appropriate steps to address this problem.

2 people like this

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

I do occasionally flag up spammy or stupid posts for deletion and it might be worth casting an eye over these:

https://getsatisfaction.com/imdb/tags...

1 person likes this

7 years ago

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

eckankar: [https://getsatisfaction.com/people/ec... ] posted this spam to an existing thread.
https://getsatisfaction.com/imdb/topi...

1 person likes this

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

And:

https://getsatisfaction.com/imdb/topi...

2013-09-05T15:27:49+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

Same thread, the above seems to be porn (I'm not clicking the link to check) and this one is for illegal movie downloads, not something IMDB wants to be associated with:

https://getsatisfaction.com/imdb/topi...

7 years ago

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

https://getsatisfaction.com/imdb/topi...

1 person likes this

7 years ago

gromit82, Champion

7552 Posts
9654 Reply Likes

2 people like this

2013-10-02T14:08:22+00:00

Caty

8 Posts
0 Reply Likes

Just took care of those, gromit82! Thanks for reporting them!

2013-10-02T18:14:26+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

Cheers, and thanks to whoever promptly cleared up that porn spam - now that was... startling.

2013-10-03T01:37:06+00:00

Dan Dassow, Champion

16678 Posts
18799 Reply Likes

Emperor, you can credit Col Needham.

2013-10-03T02:16:54+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

Well thanks to the boss then. My eyebrows have just about returned to their normal position.

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Uh oh:

https://getsatisfaction.com/people/ds...

Although that doesn't show them all:

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

1 person likes this

2013-10-02T19:07:49+00:00

Caty

8 Posts
0 Reply Likes

on it! sorry!

2013-10-02T19:13:37+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

No need to apologise, you were on this like a mouse on stinky cheese. Thanks for the swift response.

2013-10-02T20:18:28+00:00

Caty

8 Posts
0 Reply Likes

Haha, we're certainly trying! :) Thanks!

2013-10-02T20:54:11+00:00

Dan Dassow, Champion

16678 Posts
18799 Reply Likes

No need to apologise, you were on this like a mouse on stinky cheese. Thanks for the swift response.

Too bad I cannot give you five stars for that statement, Emperor.

Caty, thanks for taking care of this. Ten stars to you!

I decided to report this on Get Satisfaction's main site this morning, instead of here because the spammers were generating spam postings about ever three minutes.

2013-10-02T21:06:49+00:00

Caty

8 Posts
0 Reply Likes

@Dan - No problem! Reporting the issue in our community is perfect as it makes others in our company aware. I just happened to be following this specific topic from last time so I got an email notification in my personal inbox.

Just FYI - I also get email notifications when there are massive waves of spam posts (like this morning), so that's what tipped me off about what was going on. I chatted with our engineers when I got to the office and they've added some special protection to the IMDB community in effort to help curb attacks. We'll continue to monitor and make changes to the spam prevention tools as necessary, but feel free to report this type of stuff to us at any time!

Spammers tend to flock to places that have fantastic SEO rankings, and IMDB just happened to be the lucky target today. I've googled this spam before and found it on a lot of other sites/ forums across the web... we do our best to block it before it gets in, and if it does get in then we'll definitely help clean up the mess. Thanks so much for your patience & helpfulness in reporting these users! I really appreciate it! :)

2013-10-02T21:46:30+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

Yeah, IMDB's main site has top SEO rankings, so being targeted by spammers isn't anything new, as long as it can all be dealt with it isn't a big deal.

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Only one from this chap:

https://getsatisfaction.com/imdb/topi...

Can we assume flood controls are in place now?

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Well you mentioned SEO, not we get SEO spam:

https://getsatisfaction.com/imdb/topi...
https://getsatisfaction.com/imdb/topi...

1 person likes this

2013-10-03T15:36:56+00:00

Caty

8 Posts
0 Reply Likes

Haha, shoulda kept my mouth shut! :) He's been taken care of.

2013-10-03T15:47:20+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

Cheers. And I will be careful about what I mention from now on. Ice cream.

2013-10-03T17:27:25+00:00

Dan Dassow, Champion

16678 Posts
18799 Reply Likes

You scream. I scream. We all scream for ice cream.

2013-10-03T20:42:24+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

And then the Ben & Jerry's spam began...

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Ah well, more sport spam:

https://getsatisfaction.com/imdb/topi...

2013-10-03T23:13:49+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

More:

https://getsatisfaction.com/people/pa...

7 years ago

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

More:

nimura166: https://getsatisfaction.com/people/ni...

and this:

bissasa: https://getsatisfaction.com/people/bi...
https://getsatisfaction.com/imdb/topi...

1 person likes this

7 years ago

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

More spam:

halelurkhan555: https://getsatisfaction.com/people/ha...
rayhan islam: https://getsatisfaction.com/people/ra...

1 person likes this

2013-10-04T21:27:54+00:00

Caty

8 Posts
0 Reply Likes

Got em!

2013-10-04T23:01:06+00:00

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

Thanks again, Caty.

7 years ago

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

More spam:

hforid1: https://getsatisfaction.com/people/hf...
jhklhjghjfg: https://getsatisfaction.com/people/jh...

1 person likes this

2013-10-05T05:38:31+00:00

Caty

8 Posts
0 Reply Likes

Zapped!

7 years ago

cartman_1337

422 Posts
564 Reply Likes

Please take care of these:
jiodfkdfgfhgjd: https://getsatisfaction.com/people/ji...
tonemarede: https://getsatisfaction.com/people/to...
habibs: https://getsatisfaction.com/people/ha...
dollar_xman: https://getsatisfaction.com/people/do...
anmaul: https://getsatisfaction.com/people/an...
kolakaka435: https://getsatisfaction.com/people/ko...
yeasinhasan: https://getsatisfaction.com/people/ye...

2013-10-05T08:31:40+00:00

cartman_1337

422 Posts
564 Reply Likes

Three pages full of new spam threads in the 30 minutes since I posted this. It seems obvious to me that you need to implement better safety measures for creating an account here, to prevent these bots from registering and posting automatically. It's really getting out of hand these past couple of days. :(

7 years ago

Tory Mccloud

2 Posts
1 Reply Like

See these spam on IMDB...

http://www.imdb.com/list/_i6GAO3xpaY/
http://www.imdb.com/list/Ad50m0uI9Ck/
http://www.imdb.com/list/1Pain2R2Bbo/
http://www.imdb.com/list/LjFzA4cXXjA/
http://www.imdb.com/list/1Pain2R2Bbo/

Keyword Stuffing
Illegal Download
Spam Content (Copied content)
Spam Violation

1 person likes this

2013-10-05T12:55:13+00:00

Dan Dassow, Champion

16678 Posts
18799 Reply Likes

Tony,

Thank you for reporting this spam using IMDb's list feature.
The lists you reference are clear examples of illegal downloads.

The first spam list was created on Tue Oct 1 10:39:02 2013

I recommend to IMDb staff to deleted the account for rycyg (http://www.imdb.com/user/ur47019399/). This account was created 3 days ago. All of the lists from this account are spam.

Note to Caty (Get Satisfaction Staff), this spam is on IMDb's site, not Get Satisfaction.

2013-10-05T20:17:50+00:00

Peter, Champion

8105 Posts
10484 Reply Likes

Lists can be reported through the link aptly titled "Report this list".

7 years ago

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

The spam on IMDb's Get Satisfaction is occurring faster than we can report it. ...

2013-10-05T15:29:59+00:00

Caty

8 Posts
0 Reply Likes

Hey Dan - I'm aware & I'm sorry. Really wish these guys had better things to do. I'm getting system notifs & I keep checking on you guys often (last thing before bed, 1st thing this morning --- yay!) Doing my best to get some additional relief for this weekend... I appreciate your patience!

2013-10-06T20:32:34+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

I believe Champs can get post removing powers given to them, perhaps getting DD the ability to snip them as they come in would help lift some of the workload (and it is presumably as easy to delete the spam as it is to post here, so it saves everyone time).

2013-10-06T20:53:32+00:00

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

Granting any admin rights to any IMDb GS Champ would have to be at the discretion of IMDb.

2013-10-06T23:02:15+00:00

Emperor, Champion

6418 Posts
3021 Reply Likes

Indeed. I think I posted a link to the relevant page before, but if Caty and co are coping (and spam seems to vanish as soon as it is posted) then it might not be worth IMDB staff looking into.

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Thanks to Caty for the sterling work, would it be possible to remove this post, as it is a link to an illegal upload of a TV series, not something IMDB wants to be associated with:

https://getsatisfaction.com/imdb/topi...

1 person likes this

2013-10-06T20:56:29+00:00

Dan Dassow, Champion

16678 Posts
18800 Reply Likes

Caty, I wholehearted agree with Emperor's assessment regarding your sterling work.

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

SEO spam:

https://getsatisfaction.com/imdb/topi...

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Seems that the wave of spam has subsided. However, the occasional spammer sneaks in:

https://getsatisfaction.com/imdb/topi...

https://getsatisfaction.com/imdb/topi...

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

Some more:

https://getsatisfaction.com/imdb/topi...

7 years ago

Emperor, Champion

6418 Posts
3021 Reply Likes

On off-topic leading question that one "helpful" soul mysteriously pops up and answers - what a coincidence:

https://getsatisfaction.com/imdb/topi...