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Posted 7 years ago
Dan Dassow, Champion
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STARmeter Top 10 Sync Problem
https://getsatisfaction.com/imdb/topi...
Giancarlo Cairella, Official Rep
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In the meantime, if you go to http://pro-labs.imdb.com you'll be able to see the correct rankings (that site is unaffected by the problem and will always display the correct info).
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Giancarlo Cairella, Official Rep
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Emperor, Champion
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https://getsatisfaction.com/imdb/topi...
Giancarlo Cairella, Official Rep
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If you are still seeing different rankings for the same name and week, please make sure you force a refresh/reload of the page and the data should update correctly.
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Emperor, Champion
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The Starmeter ranking is a mysterious algorithm running on criteria that IMDB won't discuss, so it is whatever IMDB say it is - there is no independent way to measure this.
This is not to say that there isn't a problem that needs looking into, but you'd need evidence like the OP had - numbers fluctuating wildly in a day, odd numbers on IMDB Pro, etc.
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There are plenty of evidences out there, but let me show you one example.
The actress Hallie Jordan, who'd appeared on another post, her "correct" STARMeter, according to the "correct" IMDbPro-Labs is 323,046
https://pro-labs.imdb.com/name/nm4800...
As you can see on her data table, her STARMeter drastically dropped last week with no apparent reason.
http://pro.imdb.com/name/nm4800831/gr...
Now let's look into another actor David, who's current rank is 133,825, which is lower than Hallie's. He has only one minor credit on an unknown low-budget film.
https://pro-labs.imdb.com/name/nm5686...
As you can see, Hallie has a lot more credits than David, but his StarMeter is much lower than Hallie's. Now let's see how he got this low.
http://pro.imdb.com/name/nm5686785/gr...
You can see his STARMeter mysteriously jumped from 2,377,059 to 133,825 with no apparent reason.
If there was an algorithm change, I'm certain that change didn't make it "correct".
Emperor, Champion
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Have you seen any IMDb staff claiming they'd corrected any problems previously existed
The post we are commenting on says the problems have now been fixed. The thread is marked as "solved." Staff clearly believe they have resolved this issue. If people want them to re-examine this issue then they need to provide evidence, which you've now done (and it does seem like this needs looking at again).
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Is there any other way of contacting them to resolve a problem like this?
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https://getsatisfaction.com/imdb/topi...
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ok this is from the first of the year..........and as I said in another post....I don't quite get this system, I have worked on the right projects and been promoted correctly and for the last year or so have been above 15k then in the last 2 weeks dropped to 150,000..........I don't quite understand the radical drop....The last time I was that low was 2008 and have labored to keep that up there.....I don't get it. If there is something I need to do differently I would like to know. I put in a lot of time and effort to building a nice solid base and the results are terrible....I love IMDB and want to work with it but I don't know the rules anymore....and what I as an actor can do to improve them
2013 Jun 23 150,654
2013 Jun 16 150,459
2013 Jun 9 10,426
2013 Jun 2 10,244
2013 May 26 9,911
2013 May 19 9,725
2013 May 12 9,770
2013 May 5 9,651
2013 Apr 28 9,898
2013 Apr 21 10,204
2013 Apr 14 10,538
2013 Apr 7 10,816
2013 Mar 31 10,549
2013 Mar 24 10,477
2013 Mar 17 10,509
2013 Mar 10 10,759
2013 Mar 3 10,765
2013 Feb 24 10,996
2013 Feb 17 10,247
2013 Feb 10 10,432
2013 Feb 3 11,071
2013 Jan 27 11,305
2013 Jan 20 20,346
2013 Jan 13 6,827
2013 Jan 6 18,172
and if they are changing what they are looking at that's fine......but are they looking for more projects, commercially high end jobs, are they setting up an arrangement with CD's and directors and agents, etc etc. I don't know. But if promoting yourself to direct people to IMDB through personal websites, Facebook, Backstage, and other online casting sites etc to increase traffic is not the norm......just say it and I will not waste time and effort sending people that way I will work it based on the new requirements. I can still be very visible without linking to IMDB, but I choose to continue to use their service. And IMDB should understand that we, as business people, promoting ourselves, 'The product', want to know if their service is the "product of choice" as an avenue of promotion and is it worth the time and money?
Emperor, Champion
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I posted this else where and have not here though
This seems to be a different issue, there were rapid fluctuations in the Starmeter (within a day). This has now been fixed.
Now I suspect it was related to the wider issue people have been reporting (there does indeed seem to have been a change in the way the Starmeter is calculated or, at least, a change in the way data is filtered or collected perhaps, and something went wrong with the changeover on IMDB Pro) but it is not the same and so seems to be correctly marked as closed.
https://getsatisfaction.com/imdb/topi...
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