submitted to three qualifying film festivals 6 months ago. Never added to imdb. they say they are working on it but no change. alt contact?

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Carlisle12

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Posted 5 years ago

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Michelle, Official Rep

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Hi Carlisle12 -

In order for our staff to assist, can you provide further information to help clarify what exactly you are trying to add to the site (new event listings, award data, new Withoutabox title listing, etc.)?

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ModusOperandi Film

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Hi, Michelle. My film has been accepted as an official entry in the ACT (Artist for Creative Theatre) Film Festival back east and I would like to add that credit to my film's IMDb page. I submitted the film via Film Freeway and not Without a Box, so I am unsure what course of action to take. Can you guide me in the right direction, please? Thank you.
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Carlisle12

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Yes, to clarify, we submitted our Film to a number of IMDB qualifying film festivals via withoutabox. The first being: Palm Springs International ShortFest
SUBMISSION DATE February 27, 2015TRACKING NUMBER SF15-2192

Which was almost six months ago now. We have since submitted it to 5 or 6 more. The tittle has never been added to IMDB. I've been back and forth with customer services at IMDB who continues to give me canned answers. One month I'm told the root problem is found and it will be fixed, the next I'm told they are still looking for the root technical problem. It's been 6 months! We were assured that our film would be added to our IMDB page (3 others have been added successfully in the past) after we entered it in qualifying festivals. So in essence, withoutabox/imdb/amazon is not honoring its side of the deal. I could understand a delay. But six months. I almost feel like the company is leveraging the fact that IMDB has a corner on the market. Because I know amazon would not behave this way if I bought something and never received via prime. I've asked to be in touch with an alternate contact, maybe a supervisor, something, via my emails with customer services. Nothing ever changes. Just told "we are working on the issue". 6 months! I don't know if I should continue to submit via withoutabox because I can't trust that things will change. Can you help me find some clarification here on what exactly is going on? Thank you. 
(Edited)
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bluesmanSF, Champion

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I am not staff and can't comment on the problem that caused this, but, why not just add the title via New Title Submission Form.

It takes a little work but could  be up and running in a couple days.

If you want, I could do it if you could supply screen credits I could go by.

Just a thought...

In the mean time...I hope they fix the bug!
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Carlisle12

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I would say that's a good idea but I fear this will end up confusing things even worse.  Thanks for the reply. 
(Edited)
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Joe Atle

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Glad to read this thread, same issue here except one festival submitted a month ago on withoutabox; i had been under the impression that submitting a short film through withoutabox meant pretty much automagic addition of the title and credits to imdb.com.  I tried adding the title manually but it will not go through because imdb says the title must be 'Accepted' by the film festival and currently the short film is in the 'Consideration' stage; contacted the film festival (LA Film Festival) and they said they can not rush our film into Accepted.  I just don't get what the big deal is for short films, why they can not be added to IMDB credits once submitted using Withoutabox? How are beginning filmmakers supposed to get IMDB credits started if even with short films? Confused, and disappointed with IMDB, Withoutabox, and Amazon-- all one and the same parent company (Amazon). I would have thought Amazon would treat its customers better than this.
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Carlisle12

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Yeah, I know the feeling. They finally added us—after 6 months, though, which is some consolation. I hate to make such a big deal out of something like IMDB. It's more the fact that they claim they are going to do something and don't. Oh, well. 

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