Subscribes TV series

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  • Updated 5 months ago
Merged

This conversation has been merged. Please reference the main conversation: Watchlist: Notifications when a title in your watchlist is released

Is this possible to "subscribe" TV series? If I subscribe TV series or if some TV series is in my Watchlist I will get info about new episode. Example: tomorrow some TV series releases new episode (e.g. s01 e05) - so tomorrow I will get a notification (or at this page, or via email) that "today new episode s01 e05 of Dragon-ball has been released". Is this possible?
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Warmix

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Posted 7 months ago

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Vincent Fournols

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Hi,

Unless mistaken, there is no notification service from IMDb. Or maybe for IMDbPro members (which I am not) but I never read about it.

But this could be a good idea for potential future developments.

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Warmix

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Yeah, It would be lovely. What's more? We could get notification about movies' premieres, e.g.: "Today, the Avengers movie comes out in the cinema."
Is this possible to push this idea somehow to developers?
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Warmix

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Hi! Like I thought - today a new episode of tv series was relased (in Eposode List date of release is correct) and I didn't get any email :( For sure this day haven't end yet but I ak sure I won't get any email because I tested this long time ago). Could this be repaired soon? This notification are really helpful.
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Karen, Official Rep

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Hi Warmix -- I'll look into it with the team on Monday. The 'shows on tonight' preference is the right one.
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Warmix

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Thank you Karen for fast response. I hope this is not a big problem and this bug would be repaired soon.
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Warmix

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Hi! I'm glad to tell you that I got "On tonight" email yesterday and I got email today too with "In Theaters". Looks like this functionality works perfect now. Thanks Karen so much. Great job because this didn't work for more than 2 years - because I wrote about this at least 2 year ago but nobody listened to.
Thank you one more time!
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Karen, Official Rep

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I'm glad you are now getting the emails. Thanks for alerting us to the issue, and keep watchlisting :-)
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Warmix

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Hello. I would like to report that emails doesn't arrive sometimes.
21.10 (Sunday) I got email about new episode of Supergirl - works good.
23.10 (Tuesday) I got email "From Your Watchlist. In Theaters"

But that day (23.10 ) a episode arrived of show:  "The flash". I haven't got any email about it. There is some limit or something like that?
I've checked gmail spam of course. There is nothing.
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Karen, Official Rep

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Hi Warmix. There's no limit. I'll have the tech team investigate.
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Warmix

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Thank you for your fast answer. I hope this isn't a big problem and will be repaired soon.
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Warmix

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Unfortunately, sending email still isn't working :( Charmed and Supergirl's episodes has released yesterday and I didn't get any email. Last weekend I got this email.
Maybe it is because I spent a lot of time on IMDB yesterday and e-mail system recognized that and did not send an e-mail?
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Karen, Official Rep

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Hi Warmix. I was incorrect when I responded last time and said that there was no limit on the number of mails we can send in a day. To ensure we don't overload anyone's inbox, our mail system does limit the number of emails IMDb can send in a day. Sometimes, this means that one of the Watchlist emails will not be sent because a different IMDb mail is prioritized  for that day.

This should not have impacted the Charmed and Supergirl mail though -- we'll have to do more digging to find out why you didn't receive that one.

We're also looking into ways to avoid the limit for customers who always want the Watchlist emails to be prioritized.


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Warmix

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Thanks for answer.
I've just checked the emails I received yesterday (11.18.2018) and I didn't get any. I don't know how this Watchlist email was a lower priority than other but should I try unchecked all of the options from Email Preferences but "Watchlisted Shows on Tonight" and test it?
(now I have checked: Watchlisted Shows on Tonight and Watchlisted Movies in Wide Release from IMDB Subscription Emails and all off the possible options in Informational Emails)
(Edited)
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Warmix

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Naah, still not working. I've tried testing a lot of options and still sometimes I get emails, sometimes not. In one week I get info about new episode of some tv series then the next week I don't. I cannot catch some dependencies. It's random I think.
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Karen, Official Rep

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Thx for your patience -- we're still working on the best way to deliver consistent results.

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