SUBSCRIPTION PAYMENT

  • 2
  • Problem
  • Updated 12 months ago
  • Solved
My subscription for this month was taken from my credit card account. This was not authorised by me.
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Alan Booty

  • 1 Post
  • 0 Reply Likes
  • unhappy/confused

Posted 1 year ago

  • 2
Photo of Taylor

Taylor, Official Rep

  • 731 Posts
  • 599 Reply Likes
Hi Alan,

I have reached out to you directly via email for further information for your IMDbPro membership.
(Edited)
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Mark MacNicol

  • 1 Post
  • 0 Reply Likes
Same thing happened to me 6th July can someone contact me please.
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MAthePA

  • 2079 Posts
  • 3522 Reply Likes
Hi, Mark MacNicol.

Now we don't know how long the person was waiting for the reply here.

The best way to reach out regarding IMDbPro membership issues is via the Contact Us form (https://help.imdb.com/contact), selecting step by step:
  • IMDbPro member questions;
  • Unknown / Unauthorized Charge;
  • E-mail.
Hope this helps