Suspended and Re-Added... Need Assistance!

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  • Updated 3 years ago
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Please help! My client's show page was recently suspended (after being approved) and had over 70 Episodes with all the information that was available to me entered - mind you this is three seasons worth of information and it took me a lot of time and effort to handle. I saw this morning that it was suspended for no apparent reason; however re-submitted with more information and proof and it was re-added here: http://www.imdb.com/title/tt6805694/  (the original url was: http://imdb.com/rg/an_share/title/title/tt6697116/ - this is another issue as there was a fair amount of social media and e-mails that directed agents, guests and media to this IMDb landing page)

Now, my issue is that I am unsure if I am supposed to now re-submit everything that I have already submitted and had live - or if IMDb will do it automatically? The back end of my submissions, it still says that everything is suspended - when I tried to see if it would allow me to start re-submitting the episodes... I noticed that all of the details in EVERY episode are not available on the re-submit... now I'm concerned that everything is gone and it would take me forever to re-do everything! I had been slowly adding everything that needed to be added, also re-adding guests who had not been added to their respective episodes for some reason. Please help me figure out how to get this all back on track - it is extremely embarrassing to myself as a publicist, as well as the cast and show itself! 

Furthermore, the show had about 15/17 Ratings as well... will those be re-added too? This is extremely frustrating and I'm very upset that this has occurred. Thanking staff in advance for your assistance - I've been a contributor for a very long time.
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Tiara A

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  • frustrated and concerned

Posted 3 years ago

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Zdjęcie

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I can't find any of your shows to watch on the internet. 
http://www.imdb.com/company/co0376915/
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Tiara A

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As per the company, and other shows listed - you can find everything online on YouTube or elsewhere.
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Tiara A

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Correct, because this specific show airs live weekly. We don't upload to youtube, etc. - it's a live Web series that compliments the radio show featured on iHeartRadio etc. - they are stored for future dvd's as well as on our affiliate via amazon roku and apple tv. The show has been re-added as I have proof. I'm requesting assistance on the questions listed above. Thank you.
(Edited)
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Joel, Official Rep

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Hi there,

Thanks for your post about this.

I've reviewed the information you've provided and as a result have re-instated the series and all of it's episodes, please allow up to 48 hours for this to reflect on all platforms.

We appreciate your patience with this and apologize for any inconvenience.

Have a great day.

Joel
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Tiara A

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Thank you SO much for your help with this!