Technical specs not loading on pages with enhanced content

  • 1
  • Problem
  • Updated 2 weeks ago
  • Solved
On the current Avengers Infinity War Technical Specs page, I cannot see the details of the DI resolution, cameras used, etc., as it is all covered up and not loading properly due to the enhance graphic content of the page (ie - Avengers Infinity War content) - this is definitely NOT the first time this has happened, it also happened to me with Coco but it was so long ago I don't remember the solution. I've tried IE11, Chrome and Firefox on Desktop as well as Firefox and Safari on iPhone iOS 12.current and same issue, can't see squat. Given I've reported this before, I'm curious why it hasn't been resolved.
URL - https://www.imdb.com/title/tt4154756/technical?ref_=tt_ql_dt_6 
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Esteban Burke

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  • frustrated

Posted 1 month ago

  • 1
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Esteban Burke

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Solved - you actually have to ADD an Ad Blocker to see the techinical specs, how idiotic considering it's not a third party ad but rather an actual Avengers graphic.
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Claire, Official Rep

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Hi Estaban,

I've reviewed the page you referenced, but am unable to reproduce this issue. Without any ad blockers installed, the page appears as below (with various different ad campaigns on the page) in Chrome version 73.0.3683.103 on a Windows 10 PC:



So that we can investigate further, can you please provide us with a screenshot of the page with your ad blocker turned off/disabled, as well as the browser version and OS information for your device?

Thanks in advance.
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Esteban Burke

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Sure no problem, here's two screenshots for the new Avengers one with ad blocker off (can't see technical specs altho you can see on the right column that technical specs is highlighted (in other words, I've pressed that link) and one with ad blocker on (looks normal as you'd expect)

This is using Windows 7 Professional 64-bit on Google Chrome Version 73.0.3683.103

Ad blocker off - https://i.postimg.cc/nZ416xTS/Avengers-IMDB.png

Ad blocker on - https://i.postimg.cc/1z04TBx9/Avengers-IMDB-off.png 

I have zoomed out to around 80% so you can see the entire screen.

I had the same problem previously when I was trying to look up the tech specs for Coco, as you can see from this thread here. Appears only on titles you allow "skins" for if you know what I mean.

https://getsatisfaction.com/imdb/topics/i-think-the-technical-specs-link-for-coco-is-broken
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Esteban Burke

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Also iPhone SE up to date with Safari same issue

https://i.postimg.cc/D7FN7Ggs/81-FA44...
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Steve, Official Rep

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Hi Esteban,

Thanks for the thorough description and those screenshots... the display issue is definitely odd and obviously not the intended display of the page. I'm created a ticket with the tech team in charge to have a look.

Thanks in advance for your patience!

- Steve
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Claire, Official Rep

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Hi Esteban,

Our engineering team has confirmed that this issue should now be resolved for the page you referenced and other enhanced title pages in the future.

Please let us know if we can offer any further help.