the drop down box for adding name to a series

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  • Updated 10 months ago
  • Answered
probably just a weekend server update
it only shows a new Series box with no series or year

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marhleet

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Posted 1 year ago

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marhleet

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the usual details are back
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Joel, Employee

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Hi Marhleet,

Thanks for your post.

Glad to hear it's working OK now, if this re-occurs please let us know and include screen grabs so we can look into this further and cut a ticket for our technical team if necessary..

Have a great day.

Joel
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marhleet

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noting that it is back, but ...
it now defaults to year rather than season, it used to
series goes nowhere, I've not looked at a lot of options, there might be reason

can it go to the season of the episode we are editing ? it usually defaults to the most recent season
the available data for season 7 is not likely to be useful when editing a season 1 entry (that hasn't been done properly)
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Owen Rees

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This seems to me to be referring to the embedded frame that appears when you click on the message about copying credits from existing episodes.

I have observed some of the behaviour as described and found it unhelpful but without confirmation that this is the feature in question there is not much chance of making progress.
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Ed Jones (XLIX)

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A screenshot if you would. That might help what you are referring to.
Thanks
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Jeorj Euler

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Hi, Dream_Weaver. You should see it pop up if you click where the words "Click here to copy existing credits from the series or other episodes" appear.
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Ed Jones (XLIX)

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A screenshot? Or a page URL Jeorj. Thanks. Would like to know where this exists.
Thanks.
Merry Christmas!
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Owen Rees

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It can be found when adding credits to an episode. Being several steps in to the contribution system, the relevant data is embedded in the form so there is no URL to get straight to an example. Here is an example of how to get there:

  • Start at https://www.imdb.com/title/tt9091296/reference (or the regular page - any episode of any series would do).
  • Click 'Edit Page'
  • Select 'Add 1 credit' for some category - I chose Producers - then click Continue
  • Just above the 'New #1' row it says 'Click here to copy existing credits from the series or other episodes.'
  • It is not obviously a link or trigger but click it and the embedded frame will appear.
Note that in this case it opens with Season 2 selected - not likely to be the best option when editing episode 1.3, season 1 would be better in this case.

Note also that this series does have series level producer credits but clicking on the 'Series' button just takes you back to Season 2 (with no existing credits) which is not what you might hope for.

If you change from 'Add 1 credit' to 'Episode migrate' (last entry in the dropdown) then you get the series level credits with the option to say which apply to this episode. Unfortunately, you cannot both migrate series level credits and add credits either directly or by copying from other episodes in the same submission.

Note that if your initial selection is 'Correct/Delete' you can also add credits and if you do the option to copy will appear there too.
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Ed Jones (XLIX)

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Gotcha Thanks

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Jeorj Euler

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I can sort of understand marhleet's frustration with this exchange here thus far.
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Ed Jones (XLIX)

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So can I, but if he can't take a simple screen shot!!??
Holy Cow!
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Jeorj Euler

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Yeah, but it seems like when a thread creator does not answer questions asked of him/her then the best thing to do is either wait or re-read his/her expression of concerns more closely, instead of verbosely entertaining a Socratic method or presenting a whole bunch of instructions that he/she does not need to receive.
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Ed Jones (XLIX)

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Ah, Jeorj read the whole thing. He said pick anything.

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marhleet

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Did you try reading the title of the thread ?
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Jeorj Euler

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The subject heading of the thread contains neither a problem statement or an interrogative statement. The body of the opening post also contains neither of those. Also, the opening post is not explicitly directed to the IMDb site authorities. Other contributors are also rightfully frustrated with this topic. By that way, what good are the complaints about the help desk if they are not accompanied by details?
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Ed Jones (XLIX)

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Why oh why did he just not post a screenshot as requested by The 3 Wise Employees of Britanham? He did not bless the O Employees with tidings and good pictures.
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Ed Jones (XLIX)

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He can screenshot this but not the problem?!!!!
See below near the bottom
What's up with that?

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marhleet

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I did not post a screen shot of the problem
It is implied in the knowing of the system
When you get to the part, a person who knew would be able to see the problem
You are unable to help, anyway, so why ...

And yet you persist.
You don’t understand the problem.
You are unable to assist with the problem.
You cannot fix the problem.
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Ed Jones (XLIX)

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The 3 employees did not understand what you meant because you failed to explain it
I have done what you failed to do.
Help the staff to help you.
Please stop this or I shall contact Sprinklr.
You should know who they are. If you don't. Find out.
Cheers.
The answer to this topic will be on
https://getsatisfaction.com/imdb/topics/cast-migration-lists-issues
Monitor it for your answer.
(Edited)
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Jeorj Euler

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O, come on, Dream_Weaver. Don't threaten to contact Sprinklr, even if you're bluffing. The creator of this thread has not really one anything wrong. No need to be dramatic.
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Ed Jones (XLIX)

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Or right.
He has belittled you and I and anybody that is not an IMDb employee. He has not been thankful nor thanked anyone for their diligence. But I will comply with your wishes as a senior here and let his next snide comment slide.
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marhleet

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the usual season, year, series update box
will display the series and year correctly but the series will default back to the season tab, which isn't helpful when there is details I want from the series for a new pilot on a series not yet updated
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Michelle, Official Rep

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Hi marhleet -

Can you confirm if this issue is still occurring?  If so, in order for our staff to take a look, can you clarify the exact update you are trying to make (e.g. adding cast member to a series, adding a new series title through our title form, etc.).

Also, if you are able to take screen grabs of the issue, please post them here as well.
(Edited)
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marhleet

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That would be an update to an episode of a series so that there is an option for a season a year and a series.
I see this is still hard after fifteen years, did you try it first ?
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Will, Official Rep

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Hi marhleet,

Apologies but I'm still not entirely sure what your issue is here, are you trying to add a new episode to an existing series page or trying to amend an existing episode to include a season number and year? Can you provide a screenshot and we can take a look?

Regards,
Will
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marhleet

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go to Becker tt0174378
https://www.imdb.com/title/tt0174378/
edit the title page, see that it has producers listed on the title page
go to season 6 where those producers didn't get added by someone who managed to do the job of adding the regular producers
add some more producers
click on season, Closson is not there
clink on year, not there
click on Series, hmmm, it goes back to one of the other options

wait, didn't I already mention all that ?
yes ?
really ?
I did, didn't I ?

PS< I spent 2.5 hours on a chat window with a telco doing a simple thing, I do not do well with help desk staff


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Ed Jones (XLIX)

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Tell me the exact name you want to add to an exact episode
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Ed Jones (XLIX)

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Ed Jones (XLIX)

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Ed Jones (XLIX)

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Well is that what you want?
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Ed Jones (XLIX)

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Are you telling IMDb to add the Closson Producer to season 6
or are you trying to do it and cant figure out how to?
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Ed Jones (XLIX)

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I figured out what you are trying to say.
There is NO DROPDOWN BOX
You must manually enter the name
Then and only until you start to type letters will a dropdown happen!!!
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Ed Jones (XLIX)

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An actor addition
How many more examples do you need to show that every thing works fine

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Ed Jones (XLIX)

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An actor addition
How many more examples do you need to show that every thing works fine

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marhleet

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I see you still haven’t comprehended my problem.
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Owen Rees

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go to Becker tt0174378
 https://www.imdb.com/title/tt0174378/
 edit the title page, see that it has producers listed on the title page
 go to season 6
I tried following your instructions but I did not see any way to go to season 6.
Having clicked 'Edit page' on the series title page, selected 'Correct/Delete' for Producers then 'Continue' (I assumed that was the next step because otherwise you cannot see producers) there was no way to go to a season.

If you meant select '6' on the title page to go to the list of episodes in season six then that was not at all clear. It is also not clear what to do next if you do go to the episode list - you can add an episode from there, but that does not seem to be what you want.

If the issue is something to do with the 'Click here to copy existing credits from the series or other episodes.' option then you should know that you get that only when editing an individual episode, not when editing the series (where you can add credits to multiple episodes). I find the lack of that option on the series edit page irritating but it is a long standing issue.

I think the problem here is that you have not given the complete list of steps you followed to get to the problem.
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marhleet

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any title
any season
ANY EPISODE
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marhleet

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Will, if you could just delete anything being said by anyone that isn't me, Michelle, or Will, as nothing they are trying to help with is necessary. I know what I'm trying to do, just read the first six entries on the thread
(Edited)
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Jeorj Euler

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Hi, marhleet. I would like to know what you have against the comment posted by Owen Rees.
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marhleet

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He hasn’t comprehended and it’s not helping
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Jeorj Euler

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...and you presume to tell us that Michelle and Will have comprehended where other participants (including Joel and Col Needham) of the forum have not?
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Ed Jones (XLIX)

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Michelle, or Will, as
THEY DON'T COMPREHEND YOU EITHER
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Vincent Fournols

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Come on, DW, hold it aside for a while and enjoy this Christmas day.

Which I do whish to be verry happy for you ;)
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Ed Jones (XLIX)

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Happy Holidays to you too Vincent. Oh yeah and Jeorj too
(Edited)
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Jeorj Euler

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Am I to understand correctly that people who use the words "who", "what", "where", "when", "why", "how" or "if" here do not comprehend this situation?
[tongue2]
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Jeorj Euler

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(Note: I'm not sure when today's festivities will begin for me. Nevertheless. That's for the blessings.)
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Ed Jones (XLIX)

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I just knew I should have never thrown out my super secret spy decoder ring when I was 8!
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Ed Jones (XLIX)

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Image result for cracker jack secret decoder ring
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marhleet

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Let’s all exchange various Xmas pleasantries to just muddie up the thread more. What a bunch of characters.

DW, you have, what, “never” seen the click to add option in your years of experience ?
Shite me, you waste my time.
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marhleet

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Apologies, but I can’t really explain it, over and over, in plain English, before I once again just say ...
Fffs, help desk staff,

Read the text, figure it out, try it, see it, say yes, get back to me
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Jeorj Euler

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There is an old saying, "A picture is worth a thousand words." A picture is one of the very things requested. Thus, what gives?
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marhleet

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A picture of a drop down text input box after you select an option and it defaults back to ...
What would acpucture show ?
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Ed Jones (XLIX)

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Ed Jones (XLIX)

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marhleet
What title is it?
Name of the program?
What TV show is it?
the tt number?
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marhleet

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Any title
Any episode
Any addition
Pick an option
Try it
Look at it
See the deficiency
Come back and join me in my quest for a solve
(Edited)
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Vincent Fournols

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Marhleet,

Help people here to help you (we are not IMDb staff, except when mentioned in the name). So please provide a sample of title, at least a tt code.
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Ed Jones (XLIX)

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You sent this
Not nice sir.
(Edited)
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Ed Jones (XLIX)

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Ed Jones (XLIX)

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There I chose the tonight show that has not had a new episode in.....What 30 years!
It is awaiting my input.
So if you have A specific problem STATE IT.
Provide a picture as have I
It is not too much to ask.
Resistance is futile. You will assimilate.
Or stop wasting all our times please.
Happy Holidays
Cheers
TTFN
(Edited)
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Ed Jones (XLIX)

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Here is that NON WORKING add an episode ready to submit
You have a problem on your end.
It is you or your computer.

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Ed Jones (XLIX)

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From The Get satisfaction Home Page

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marhleet

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pick a series
pick an episode
correct the cast
add some cast
click the box
look at the box
try the options
when you have tried the options and can see the problem, THEN get back to me about how easy that was to figure out, again, and ...
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Ed Jones (XLIX)

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The problem you are experiencing is not a problem.
Many titles are locked.
You cant change them.
They loop as you describe.
Generally if it loops, that title is locked.
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Ed Jones (XLIX)

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If you want to confirm this,
POST the tt number and the staff can confirm.
(Edited)
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Jeorj Euler

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Locked?
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Ed Jones (XLIX)

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I ran into a topic On Get Sat on a title where the cast and crew were verified complete and thus were not alterable. (Locked)
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Ed Jones (XLIX)

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Nikolay Yeriomin (Mykola Yeromin), Champion

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"Verified" cast and crew were a problem for ages and still are. Jason Goes to Hell: The Final Friday allegedly had a crew and cast verified as complete, but upon checking the end credits I discovered there were dozens to be added. Which I did, so such "completions" are reversible.  
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marhleet

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no but for humours sake, tt0174378
no
no
no
no


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Ed Jones (XLIX)

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marhleet
Everything works as it was built to.
Nothing is broken.
We have all tried here to help.
Contributors and Staff alike.
Please lay out


1) One name....
2) One specific episode that needs a correction or addition...
3) What that person needs to be credited with.

3 Things

I have done the example above.
You have not replied back.
IMDb nor us users can read minds.
We cant help you until you provide us with a coherent and concise problem.
Cheers

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marhleet

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How much help do you need to give before you figure out you’re not helping ?
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Ed Jones (XLIX)

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Nothing is broken.
We have all tried here to help.
Contributors and Staff alike.
Please lay out


1) One name....
2) One specific episode that needs a correction or addition...
3) What that person needs to be credited with.

3 Things

I have done the example above.
You have not replied back.
IMDb nor us users can read minds.
We cant help you until you provide us with a coherent and concise problem.
Cheers

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Ed Jones (XLIX)

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PROVIDE THE 3 ITEMS
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Ed Jones (XLIX)

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1) One name....
2) One specific episode that needs a correction or addition...
3) What that person needs to be credited with.
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Ed Jones (XLIX)

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Michelle, Official Rep

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Hi marhleet -

Can you confirm if this issue is still occurring?  If so, in order for our staff to take a look, can you clarify the exact update you are trying to make (e.g. adding cast member to a series, adding a new series title through our title form, etc.).


Also, if you are able to take screen grabs of the issue, please post them here as well.


Will, Official Rep

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Hi marhleet,

Apologies but I'm still not entirely sure what your issue is here, are you trying to add a new episode to an existing series page or trying to amend an existing episode to include a season number and year? Can you provide a screenshot and we can take a look?

Regards,
Will




Joel, Employee
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Hi Marhleet,

Thanks for your post.

Glad to hear it's working OK now, if this re-occurs please let us know and include screen grabs so we can look into this further and cut a ticket for our technical team if necessary..

Have a great day.

Joel


Reminding you of what they asked for

A SCREEN GRAB OF THE ACTUAL PROBLEM



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Ed Jones (XLIX)

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This is from 2 months ago
You were asked a direct question.

You gave an unhelpful answer just as you are doing here.
There were no replies back.
They gave up on you.
I looks as though this will happen again.
If you cant give them what they ask for.
Then they give up trying to help.

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Ed Jones (XLIX)

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I have unfollowed
Cheers
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marhleet

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Oh good, that means there will be less noise for the staff to be distracted by
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Jeorj Euler

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"Silence is golden."
(Edited)
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Nippy

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Ed Jones (XLIX)

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But my eyes can't see
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Jeorj Euler

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Could somebody please affirm or debunk the relevance of the following example form?

 https://d2r1vs3d9006ap.cloudfront.net/s3_images/1768768/RackMultipart20181225-87149-xyf8v1-example.png?1545739547

Technical:
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marhleet

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You’ve found the right spot and the right box
Have you figured out, yet, why you can’t help ?
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Ed Jones (XLIX)

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It took all this guessing on the part of several people to arrive here
YOU tell us what the problem is.
We are not playing charades anymore with you
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Ed Jones (XLIX)

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This was all done from Jeorj's page above. Cast Migrate
What point are you trying to MAKE?
How can anyone help you if yio make everybody Guess?

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Ed Jones (XLIX)

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Ed Jones (XLIX)

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Ed Jones (XLIX)

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Sir I have figured it out.
You have needlessly wasted a lot of peoples time with this.
The Title of this Post should have been:

Problems with Cast and Crew Migration Dropdown Box.

Description of post:

The selection of season and year work fine but the series box does not list the whole series credits. It instead reverts to the year only and will not list the full series cast list.


All you had to do is provide this little screenshot that we repeatedly asked you for.

We all are here to help.
You have to be more helpful to be able to be helped in the future.


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Ed Jones (XLIX)

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You have wasted approximately 4 or 5 hours of other peoples valuable time.
Please do better next time. Don't be so stubborn.
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Jeorj Euler

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When did I ever claim that I was here to directly help you and only you, marhleet? Maybe I'm here to help the IMDb staff help you help the IMDb staff solve something that requires the intervention of IMDb's software development team. If you're here to report a glitch or request a new feature altogether, then we expect you to be clear and concise. Apropos, please spare us the claim that correcting the cast listing or the crew listing of any episode is "impossible" altogether, as if no alternative means are available to IMDb non-staff. There is zero evidence of that being even slightly accurate. If things are not working out on the forum, you're more than welcome to go back to using the tools provided at https://help.imdb.com/contact to communicate. Good luck.
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Ed Jones (XLIX)

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Hey Jeorj you replying to marhleets removed comment?
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Jeorj Euler

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No.
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Ed Jones (XLIX)

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An in general venting?
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Jeorj Euler

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On account of the condescension found in reply no. 19,920,654, it could be said that I'm venting a bit. I agree that the "box" (the drop-down HTML iframe) in question omits a lot of cast members, but I'm not really all that concerned about complaining about that at this point. The IMDb submission interface is hardly a stranger to such shortcomings.
(Edited)
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Ed Jones (XLIX)

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Agreed, it does leave out a LOT
He could simply go to each season manually to find what he needed.
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Ed Jones (XLIX)

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Note to Imdb
This seemed to work on a series level at first but I back paged for screenshots to prove it was working. When i was back at the start the series level did not work. It appears to work initially. I think if you make a mistake and back up to start over is where this problem pops up.
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marhleet

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And yet, you are unable to help.
I’m glad you’ve tried, if I had needed help it might have been useful.

But ...
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Ed Jones (XLIX)

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You sir are exactly what you are. I have helped. I can explain to the staff what you failed so miserably to do.
Comprehend that!!!!!!
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Ed Jones (XLIX)

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I am now starting a post to explain it as we speak!
If that's not help!!!!!!!!!!!!!!!!!!!
You need to be a little less intractable.
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Will, Official Rep

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Hi all,

Yes you are correct, the issue is still open as it was raised previously, however I'm afraid that there are no updates as of yet.

Regards,
Will
(Edited)
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Ed Jones (XLIX)

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Thanks Will