The upload speed of videos is really awful and the video stream is full of bugs

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  • Updated 3 years ago
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Hooman M

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  • disapointed

Posted 3 years ago

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3 years ago
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Claire, Official Rep

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Hi there!

I'm sorry to hear that you've experienced issues with videos on the IMDb app for Android.

So that we can offer further assistance, can you please confirm the following information?
  1. Device brand and model
  2. Operating system version number
  3. IMDb app version number
  4. Are you streaming via Wi-Fi or your device's data signal?
  5. Have you experienced the same issue via another device or network connection?
Thanks in advance.
3 years ago
Photo of Hooman M

Hooman M

  • 30 Posts
  • 2 Reply Likes
1.lG D-802 ,android 5.0.2 , last version , NO, yes
3 years ago
Photo of Claire

Claire, Official Rep

  • 1905 Posts
  • 1340 Reply Likes
Thank you for your reply.

So that we can research further, please provide us the additional information below:

  1. The exact version number of the IMDb app installed on your device
  2. Does this issue occur when connected to Wi-Fi?
  3. Does this issue occur when only connected to your phone's data signal?
  4. Which video(s) have you experienced this issue with?
If you have experienced this issue with other devices or network connections, please provide us with further details regarding those as well.

Thanks!

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