This does not Usually Happen

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
“contains characters that are not latin-1 compatible“

This recently came up whilst editing a Trivia Piece on the IMDB App, of which doesn't usually come up.
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CuriousUserX90

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  • Confused.

Posted 2 years ago

  • 1
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Peter, Champion

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This appears to be a known issue, see
https://getsatisfaction.com/imdb/topi...
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Rachel, Employee

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Hi,

Could you provide details of what you were trying to edit so that we can investigate? The title and trivia item would really help.

Cheers,

Rachel
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CuriousUserX90

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http://www.imdb.com/title/tt3411444/trivia?item=tr3638824
*It's only happened from certain Trivia Items on the App Version of IMDB, this is one of those Submissions where I came across that message.
(Edited)
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CuriousUserX90

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This Trivia Piece that I posted myself today luckily did not come across that message: http://www.imdb.com/title/tt5117670/trivia?item=tr3640314
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Rachel, Employee

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Thanks for the example. Were you using our Android or iOS app?

We are trying to work out what the issue is.  If you come across any other examples where you are seeing that message, could you add them here?

Thanks,

Rachel
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Rachel, Employee

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We have identified the issue, it is related to smart punctuation which has been added as the default in iOS 11.

We are actively working on a fix.
(Edited)
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Rachel, Employee

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This issue is now fixed.