Title type changes marked as pending even after they're approved

  • 1
  • Problem
  • Updated 2 months ago
  • In Progress
I've noticed that title-type changes remain in pending status, even after they've been approved or rejected. Examples:

Approved but still pending:
https://contribute.imdb.com/contribution/200309-021355-454000

Rejected (presumably) but still pending:
https://contribute.imdb.com/contribution/200210-215931-026000
Photo of J.

J.

  • 467 Posts
  • 669 Reply Likes
  • Happy Go Lucky (1943)

Posted 3 months ago

  • 1
Photo of Elizabeth

Elizabeth, Employee

  • 1054 Posts
  • 1733 Reply Likes
HI J, thanks for flagging this, these were definitely approved and are live on the site; are they showing as pending in your contribution history still? 
Photo of Phil G

Phil G

  • 179 Posts
  • 399 Reply Likes
Elizabeth, I'm not J. so you'll want to wait for his response too, but if you're gathering details for the tech team to look into, I've also seen more than a few cases of approved items being reported as pending forever. A few examples:

  https://contribute.imdb.com/contribution/191219-112052-799000
  https://contribute.imdb.com/contribution/191219-112538-403000
  https://contribute.imdb.com/contribution/191219-113756-924000
  https://contribute.imdb.com/contribution/200123-165930-707000
  https://contribute.imdb.com/contribution/200206-194342-854000
  https://contribute.imdb.com/contribution/200206-193526-333000

All of these were approved (within a day of submission) and the changes are live on site, but the contribution history still reports them as pending.

Photo of J.

J.

  • 468 Posts
  • 669 Reply Likes
Elizabeth: Yes, I still see them as pending.

Phil G: Thanks for providing more examples!
Photo of Marco

Marco

  • 1598 Posts
  • 2040 Reply Likes
It seems to be the same issue as reported eight months ago: https://getsatisfaction.com/imdb/topics/contribution-listed-as-pending-but-isnt

Photo of Jaime

Jaime, Employee

  • 666 Posts
  • 887 Reply Likes
Hi all

I have opened a ticket of investigation, 0425797491

We will be in touch when we get any update on this!

Thanks!