Transfer account info to another account

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Hi I have just set my son account back up with IMDB. He was previously under his manager account KarlaColemanManagement@gmail.com. I want to change everything over for him his name is DeVion Harris. We need all of his credits transferred to this account misskhuff@gmail.com. Also if the pictures can be transferred too. We need to know all of the steps required to transfer credits and pictures
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Lakeshia Huff

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Posted 6 years ago

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DavidAH_Ca, Champion

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You can't transfer credits from one account to another, as no account has control of credits. Any user with a registered may submit add/correct/delete requests for credits (or for any other section that is on the Update page when you click the Edit page button on the main Name page.

For the photos, what you need to do is to have the Resume Subscription transferred from the Manager's account to his. This will need to be done through the Help Desk, as it involves a paid service. Note that once the Resume subscription is transferred to his account, that account will need to be maintained as a Pro Account or the pictures uploaded under the subscription will disappear.

I see that there are 2  pages with this name :
DeVion Harris (I)  which has credits but no photos. and
DeVion Harris (II)  which has photos but no other data.

If both of these refer to your son you should merge them as described in Person X and person Y are the same, how can I combine their listings? You can do this immediately; you don't need to wait for the Resume subscription to be transferred.

More specifically you should start from the DeVion Harris (II) page, and click the Edit page button.
Select Add correction from the dropdown menu beside Name Correction or Merge (the very first section).
Click the Continue button at the bottom of the page

Enter the exact other Name in the box in the internal Surname, Givenname format i.e. Harris, DeVion  (I)
Uncheck the box beside Preserve previous name on existing credits. i.e. '(as DeVion Harris)', it doesn't apply in this case.
Enter the explanation: that both pages refer to your son, so you are merging then
Click Check these updates

The item should now have a warning that states:
You are about to merge two separate name pages into one.
Are you sure you want to merge this person with Harris, DeVion (I)?
  • If this is a different person with the same name, use the next available Roman numeral to distinguish them as described in the Name Format Guide.
  • If only some of the data should be moved (credits/bio), please go back and move each item separately (for help with this process we recommend visiting the IMDb Get Satisfaction community message board).
If you don't see this warning you have made an error!
This is exactly what your are trying to do, so just check the box beside Warning understood, go ahead anyway.
Click Re-check these updates

You should now be able to Submit these updates

The merge should be done in a couple of days, but it may take up to a week or even two. Parts may disappear temporarily during the merge, so wait at least 48 hours after seeing an apparent problem before reporting it.

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