Tried adding credits 3 times. Still no update

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I have tried to add credits to my film SILENT WATER 3 separate times. Each time, I receive an email that says it will take up to 20 days. yet, after 20 days there is no update. I went to the page that shows how to upload my credits and got this:
http://www.imdb.com/help/show_leaf?ht...

Which was a page not found.

Please - help me add credits to a short film that people dedicated their heart and soul to.

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Mukesh V

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Posted 6 years ago

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Photo of Emperor

Emperor, Champion

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I'd use the 20 day estimate as a minimum.

If this hasn't been rejected or it hasn't been a couple of months I'd recommend you wait.

If you could supply the ID of your last submission staff can look into this.
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Peter, Champion

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The more relevant help file is here:
http://www.imdb.com/help/show_leaf?up...
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Mukesh V

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Here is my ID of my last submission:

130103-190059-507000

I sent this in January. Any thoughts on why it's taken so long? This is the 3rd time I've sub'd it. Or am I just being impatient? sorry! and thanks!
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Emperor, Champion

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Rather than resubmit, what you can do is add data verification (something like a screenshot of the credits):
http://www.imdb.com/helpdesk/data_ver...

See here for more information:
https://getsatisfaction.com/imdb/topi...
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Mukesh V

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Thanks! :D

Here's the link for all the credits: http://www.silentwaterthefilm.com/#!a...

And I think I also uploaded the jpgs but I can't tell with this interface:


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Mukesh V

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Oh - I can see the jpgs now. Here's the final jpg:
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Mukesh V

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Giancarlo Cairella, Official Rep

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Which credits are still missing, exactly? All the credits submitted as part of the above-referenced update (130103-190059-507000) are all listed, as far as I can tell:

http://www.imdb.com/title/tt2380193/f...

If anything else was submitted but not yet added (and it was submitted more than a couple of weeks ago), please include the update ref. number and I'll be happy to take a look
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Mukesh V

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I know what is happening and thank you very much for the patience. I was wondering why you cannot see all the credits on the main page here: http://www.imdb.com/title/tt2380193/

Perhaps this is because it's a short? If it matters or makes a difference it was accepted into 2 festivals. one it was nominated best short. Shall I submit that as well?

You are correct - all the credits I've submitted have been accepted. Thanks!

Great job!
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Peter, Champion

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Not all credits are displayed on the main page. This applies to all titles. If you add the cast it will also appear.

Giancarlo, the links from the main page to the full credits don't appear to be active.
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Mukesh V

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Thanks! I added the cast so they should show up soon? Like you mention above, the "Full Cast & Crew" link isn't available.

perhaps after the cast is updated the link will appear below them?
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Peter, Champion

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Yes, probably.
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Emperor, Champion

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The pages are rebuilt at different times, so you can get some discontinuities like that. Best to look away and let the gnomes do their work in private. Peeking behind the curtain can lead to confusion and disappointment ;)
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Mukesh V

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haha indeed never want to upset the wizard of oz ;)

wondering if (at any point) the "Full Cast & Crew" page will be linked on the main page.

In other words, will the "full cast & crew page" link from http://www.imdb.com/title/tt2380193/ to
http://www.imdb.com/title/tt2380193/f...

Hopefully the wizard deems the answer to be yes!

thanks guys :)
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Emperor, Champion

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Looks like a glitch (it is rare but I think it has come up here at least once) - staff should be able to look into that and sort it out.
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Mukesh V

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hi! Happy Holidays. I'm wondering when the link to the "Full Cast & Crew" will be listed on the main page. Or at least when the cast will be added. Hopefully soon!

To be clear, I want the info on this page:
http://www.imdb.com/title/tt2380193/fullcredits

to be included or at least linked out on this page:
http://www.imdb.com/title/tt2380193/?ref_=fn_al_tt_1
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Emperor, Champion

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There are staff around, but they might be a little more... thin on the ground at this time of year, but keep on this and bump it from time to time (Mondays are best) - if I remember correctly, getting the cast accepted will cause the full cast and crew list to get linked in, you are just trapped in a bit of limbo at the moment.