Trying to add new poster, and trailer

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
I've added a trailer to the Withoutabox page as normal, but it's not showing up on the IMDB page:
http://www.imdb.com/title/tt5745080/videogallery?ref_=tt_ql_pv_2

Also, I'm trying to change the poster on another of my short films, but it won't let me change the primary image - the 2nd image doesn't give me the option- I need image 2 to be the primary:
http://www.imdb.com/title/tt4905528/mediaindex?ref_=tt_ql_pv_1
Photo of James Moran

James Moran

  • 8 Posts
  • 7 Reply Likes

Posted 1 year ago

  • 1
Photo of Michelle

Michelle, Official Rep

  • 12284 Posts
  • 8706 Reply Likes
Hi James -

In order for our staff to take a look at the Video, can you post the link to the IMDb video here?

Concerning the primary Poster, please try requesting the change again. To suggest a primary image change:

1) Navigate to the image you wish to become the primary
2) Click 'Edit Tags'
3) If the image is eligible for use as the title's primary, the form will have the 'Primary Image' option at the top, just underneath 'ABOUT THIS IMAGE'. Click the drop-down arrow.
4) Tick the box 'Suggest as primary image for ...'
5) Explain 'Why should this be the primary image (optional)?'
6) Click 'Submit'

Our editors will then take a look. 
Photo of James Moran

James Moran

  • 8 Posts
  • 7 Reply Likes
Hi,

The video for Connie is here: http://www.imdb.com/videoplayer/vi2182395929

I've just done the image tag, hopefully it will update once it has gone through,

Thank you,

James
Photo of Joel

Joel, Employee

  • 908 Posts
  • 1069 Reply Likes
Hey James,

Thanks for the response.

I've linked the video to the title page now, please allow around 48 hours for this to reflect.

Joel
Photo of James Moran

James Moran

  • 8 Posts
  • 7 Reply Likes
Hi Joel,

Thanks so much for this - I've submitted the image request for the other short, but it hasn't updated - basically, I need this to be the primary poster image: http://www.imdb.com/title/tt4905528/mediaviewer/rm3910748672 - it's the corrected poster. Could you have a look at this, while I'm here? Thanks again for fixing the trailer,

James
Photo of Michelle

Michelle, Official Rep

  • 12284 Posts
  • 8706 Reply Likes
Hi James -

Thanks for confirming the image link, the poster you reported has now been designated as the primary poster for the title page, the change should be live on the site shortly.  Cheers!
Photo of James Moran

James Moran

  • 8 Posts
  • 7 Reply Likes
Hey Michelle - thank you so much!

James