Trying to remove current video on scorecard to replace with no and keep getting error message?

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  • Updated 3 years ago
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Hello! I've been trying to replace a video currently on my scorecard but every time I hit the selected video it opens up a page with an error and quotes from different movies to say page is not available. I've tried many times and every other tab on scorecard seems to work except the video tab. Any solutions to this or is it an imdb current site issue? Any advice would be great. Thank you! 
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Andujar Productions

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  • a bit frustrated

Posted 3 years ago

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Andy Fernuik

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hear hear! i am having the same issue and getting rather upset over it, too. some updates would be smashing right about now.. any administrators to reply? andy fernuik.
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Col Needham, Official Rep

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Thanks for the problem report. We have opened a ticket with the appropriate team.
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Nic Bachhuber, Employee

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Hi Andujar,
Thanks for contacting IMDb.  Can you provide a bit more detail on where this error is occurring?  Do you get the error message when you select the video count on the actual Scorecard page (for the particular movie/tvshow etc?) or do you get an error when selecting "delete" link for the actual video?

After selecting the video count link on Scorecard, you should see a new "Video Upload" page with an option to "manage uploaded videos" on the right hand side.  This link takes you to "Your Videos" page.  From this page, you can delete videos which you specifically uploaded.

If you could provide a bit more detail on where this error is occurring, it will help us figure out the problem.  Also can you provide the specific title which has the video you are trying to remove?

Thanks
Nic